Director Of Child
Há 3 dias
.Director of Child & Adolescent Counselling Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions.
Through our customized programs and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier, and more productive both personally and professionally.
Trusted by 51% of Fortune 500 companies, we deliver high-quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.
At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Current Opportunity: Director of Child & Adolescent CounsellingContract: 1 year maternity cover contractLocation: Portugal.Onsite/Hybrid/Remote: Hybrid or remote depending on your proximity to our Lisbon office.
Requirement: Must have a PhD or PsyD in clinical psychology, psychology or related subject.
What you will do: The Director of Child & Adolescent Clinical Counselling is responsible for managing and providing clinical oversight and functional supervision for counsellors assigned to the designated team.
This individual will report directly to the Chief Clinical Officer.
Oversight of the Program will be provided through monitoring, reporting, and quality assurance activities.
Supervision encompasses several interrelated functions and responsibilities, including educational, administrative, and supportive supervision.
Responsibilities: Identify and observe any gaps within the program and provide solutions for enhancement.
Support with transitioning clinical team members to the Pediatric Care Team.
Develop and implement training and support operational documentation.
Identify training needs to foster a high level of performance.
Conduct call audits.
Proactively manage performance issues.
Provide coordination of care for high-risk and complex cases.
Coach and consult on clinical interventions, case management, and integration of the Care Coach.
Provide case consultations as needed.
Oversee ongoing quality management activities and integrate quality improvement into daily program operations.
Establish key performance indicators in alignment with department and company key objectives.
Work closely with the Dedicated Account Manager in monitoring and managing SLAs.
Ensure clinical practice is in accordance with local rules and regulations and maintain the highest ethical and professional standards.
Liaise with local directors regarding location-specific regulations.
Develop clearly defined strategies and lead or contribute to assigned global, cross-functional interdisciplinary, high-priority initiatives and process improvements.
Attend meetings with internal and external key stakeholders.
Retain the knowledge and ability to provide crisis intervention techniques and evaluate the progress of individuals and families
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