German- Speaking Customer Support For Bank In Porto

3 semanas atrás


Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

Description
We are currently looking for German-speaking customer advisors who are ready to kick-start their careers in the picturesque city of Porto, in northern Portugal.Job Responsibilities:Greeting customers in a polite, friendly, and professional manner, following agreed-upon procedures.As a first-level agent, you will handle incoming calls and effectively address each customer's issue.You will act as a liaison not only for private end customers but also for B2B clients.Taking a proactive approach, you will not only reactively handle customer cases but also offer and expand the product range to enhance the customer journey.Ensuring that services provided to customers meet the contractually agreed performance indicators (KPIs).Attentively listening to customers' concerns and needs, demonstrating empathy, and using the opportunity to build a relationship with the customer.Maintaining basic knowledge of the products and/or services.Performing thorough and accurate work, including appropriate account notes as required.Participating in activities to improve customer satisfaction and company performance.Tracking, documenting, and retrieving information in the call tracking database.Answering customer inquiries by referring to published materials, secondary sources, or more experienced staff.
Requirements
Your Profile:Secondary education and preferably three to six months of relevant experience.Polite and highly customer-oriented.Good computer navigation skills and PC knowledge.Effective communication skills, both written and verbal.Reliable with a strong attention to detail.Ability to multitask, including flexibility and adaptability to change quickly.Tolerance for repetitive tasks in a fast-paced, high-productivity work environment.Ability to work both as a team member and independently.Demonstrating patience in all customer contact situations, maintaining a pleasant and professional tone and behavior.Ability to work different shifts as needed.Willingness to work On site in Porto
Offer
Our Offer:Above-average salary opportunities.Career opportunities within an internationally established company.Modern office facilities in beautiful Porto.Great Relocation support: 4 weeks accommodation + reimbursed flight ticket up to 400 euros + bureaucracy support (NIF+NISS)Training and onboarding phase.**All applicants must have an EU passport or valid residence permit.

Conocimientos:Problem-Solving, Communication, Flexible



  • Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    German- Speaking Customer Support for Bank in Porto We are currently looking for German-speaking customer advisors who are ready to kick-start their careers in the picturesque city of Porto, in northern Portugal.Job Responsibilities:Greeting customers in a polite, friendly, and professional manner, following agreed-upon procedures.As a first-level agent, you...


  • Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    German-speaking Banking Customer Support AdvisorWork for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your Role Handle all incoming contacts from customers of a banking company...


  • Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    We are seeking a professional German-speaking customer support agent to join our team at an international bank in Porto, Portugal. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.Key Responsibilities:Greet customers in a polite and professional manner, following agreed-upon procedures.Handle...


  • Porto, Porto, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiro

    In the vibrant city of Porto, Wibit Consulting & Services (Wibitcs) is partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking customer support specialist. This role offers the opportunity to work in a dynamic environment, handling inquiries from bank clients and delivering exceptional customer service.Key aspects of this position...


  • Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    German-Speaking Customer Support In Porto (1 Year Housing) DescriptionAre you fluent in German and excited to light up your career in Porto, Portugal? Join our partner in Porto as a German-speaking Customer Service Representative for a German Bank! Housing for 12 months included as well as a signing bonus of 1000 € if you can make it to Porto by the 13....


  • Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

    Description Are you fluent in German and excited to light up your career in Portugal?Join our partner in Lisbon as a German-speaking Customer Service Representative for a German Bank!Your Responsibilities:Handle Inquiries: Manage incoming calls and customer inquiries efficiently.Understand Needs: Identify customer needs and ensure high satisfaction.Build...


  • Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description We are currently looking for German-speaking customer advisors who are ready to kick-start their careers in the picturesque city of Porto, in northern Portugal.Job Responsibilities:Greeting customers in a polite, friendly, and professional manner, following agreed-upon procedures.As a first-level agent, you will handle incoming calls...


  • Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description We are currently looking for German-speaking customer advisors who are ready to kick-start their careers in the picturesque city of Porto, in northern Portugal.Job Responsibilities:Greeting customers in a polite, friendly, and professional manner, following agreed-upon procedures.As a first-level agent, you will handle incoming calls and...


  • Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

    Description Are you fluent in German and excited to light up your career in Portugal?Join our partner in Lisbon as a German-speaking Customer Service Representative for a German Bank!Your Responsibilities:Handle Inquiries: Manage incoming calls and customer inquiries efficiently.Understand Needs: Identify customer needs and ensure high...


  • Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Are you fluent in German and excited to light up your career in Porto, Portugal?Join our partner in Porto as a German-speaking Customer Service Representative for a German Bank! Housing for 12 months included.Your Responsibilities:Handle Inquiries: Manage incoming calls and customer inquiries efficiently.Understand Needs: Identify...


  • Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Are you fluent in German and excited to light up your career in Porto, Portugal?Join our partner in Porto as a German-speaking Customer Service Representative for a German Bank! Housing for 12 months included as well as a signing bonus of 1000 € if you can make it to Porto by the 13.12.2024 to start the training.Your...


  • Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Description Are you fluent in German and excited to light up your career in Porto, Portugal?Join our partner in Porto as a German-speaking Customer Service Representative for a German Bank!Housing for 12 months included as well as a signing bonus of 1000 € if you can make it to Porto by the 13.12.2024 to start the training.Your Responsibilities:Handle...


  • Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    DescriptionAre you fluent in German and excited to light up your career in Porto, Portugal?Join our partner in Porto as a German-speaking Customer Service Representative for a German Bank! Housing for 12 months included as well as a signing bonus of 1000 € if you can make it to Porto by the 13.12.2024 to start the training.Your Responsibilities:Handle...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist Wanted - German (C1) and English (B2)Located in Porto, Portugal, we are seeking a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team. As the primary point of contact for our German-speaking customers, you will provide exceptional service and support to ensure customer satisfaction.Key...


  • Porto, Porto, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    About WibitCSWibit Consulting & Services (WibitCS) is a leading outsourcing/BPO consultancy that collaborates with top-tier clients to deliver exceptional services.Job SummaryWe are seeking a highly skilled German-speaking Customer Service Representative to join our team in Porto, Portugal. As a key member of our customer-facing team, you will be responsible...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    German-Speaking Customer Support Specialist Cross Border Talents (CBT) is currently recruiting German-speaking professionals for an on-site customer support role with one of our key partner BPO companies. In this position, you will provide exceptional support for a POS System Solutions project assisting clients with essential system operations to enhance...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    German-Speaking Customer Support Specialist Cross Border Talents (CBT) is currently recruiting German-speaking professionals for an on-site customer support role with one of our key partner BPO companies.In this position, you will provide exceptional support for a POS System Solutions project  assisting clients with essential system operations to enhance...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    German C1 Customer Support Specialist in Porto, PortugalLocation: Porto, PortugalLanguage Requirement: German (C1) and English (B2)About the Role: We are seeking a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team in Porto, Portugal. As a primary point of contact for our German-speaking customers, you will provide...


  • Porto, Porto, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    About WibitCSWe are a leading Outsourcing/BPO consultancy seeking to onboard a German-speaking Customer Representative in Porto, Portugal.Job SummaryThis is an exciting opportunity for a customer service professional with excellent language skills to join our team in Porto and provide exceptional support to bank clients via phone, chat, and email.Key...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    French-Speaking Customer Support Representative in Porto Are you fluent in French and passionate about providing exceptional customer service? Join our team in Porto as a Customer Support Representative and help us deliver top-notch support to our French-speaking customers!Position: Customer Support Representative (French-Speaking)Location: Porto,...