Customer Administrative Support
3 semanas atrás
Référence : fr 1Fonction : Conseil Marketing - Commerce - Communication / Services GénérauxSecteur d'activité : Distribution / CommerceLocalisation : Lisbonne (Portugal)Type de contrat : CDD / Temps pleinDurée : 6 mois minimumDate de début : 28/01/2019Niveau : Inférieur à BacRémunération : A négocierNombre de postes à pourvoir : 20Webhelp PortugalWebhelp is a multinational company, present in 35 countries with more than 50,000 employees and is a global leader in business process outsourcing.
Webhelp is growing in Portugal since 2015 and has over 1,000 employees and countingWhat we offer:Possibility to collaborate with some of the biggest brands in the industryOpportunity to be part of a challenging and fast-paced environmentFree training, professional development and career evolutionMulticultural and inclusive environmentAttractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among othersIf living abroad, we offer a relocation package that includes: one to three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400EURYour mission:Booking management (altering, cancelling or creating new reservations)Registering contacts and client information according to the work proceduresOffering information, solutions and advising customers regarding the company's servicesContributing to a positive customer experience through a responsible treatment of each contactAchieving the performance targets defined by the projectProfile:Native or fluent in FrenchGood command of English (minimum B2)Previous experience in customer service, tourism or travel is a plusAvailability to work in rotating shifts (schedules depending on the project)Good computer skills - knowledge of GDS tools (such as Galileo, Sabre or Amadeus)Excellent listening and communication skillsPositive attitude and team spirit#J-18808-Ljbffr
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