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Management and control of the operation of various teams that provide services to customers; Operation supervision, agreed with the client, evaluating points for improvement and helping with their implementation. Profile: Academic qualifications at high school level; Professional experiencein Operational Management of IT teams and/or IT Project Management; Proven professional experience in creating and analyzing productivity reports, using Excel and/or Power BI; Possession of the ITIL Strategic Leader Certification is mandatory; Knowledge of English; Strong communication and teamwork skills; Capacity for commitment, dynamism and proactivity; Sense of responsibilityand guidance. Work with us: With more than 30 years of experience, Rumos has a team of professionals specialized in IT; At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity; Rumos consultants have access to a certified training plan, which offers a constant update of technical skills; Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect. #J-18808-Ljbffr