Process Workstream Lead

Há 2 dias


Porto, Portugal Buscojobs Portugal Tempo inteiro

.We are one of Europe's leading suppliers of clinical laboratory testing and medical diagnostic imaging services to private and public healthcare providers, local governments, insurance companies, pharmaceutical companies, and the general public. We operate laboratory and medical diagnostic imaging facilities in 14 countries: Czech Republic, Denmark, Finland, France, Italy, Norway, Peru, Portugal, Slovakia, Spain, Sweden, Switzerland, UAE, and the United Kingdom. Our network of facilities provides us with one of the broadest geographic footprints of any clinical laboratory and medical diagnostic services provider in Europe.As the Process Workstream Lead, you will be responsible for major functional process areas. You are highly knowledgeable about the specific process areas and drive good practice, sound decision-making, and quality within the workstream.Responsibilities:Challenge Unilabs to standardise and adopt out-of-the-box processes and consider the context of best practice and efficient operations.Deliver initial engagement and fit-gap sessions through knowledge of the target process and solution.Manage stakeholders to gain alignment and understanding of design challenges in order to deliver robust process solutions that are comprehensive against each business area.Provide task management within the process team to ensure the team completes all deliverables as per the project plan.Accountable for process team deliverables, including:Design requirementsFunctional Design DocumentBusiness scenariosSIT test scriptsSupport testing the solution in Systems Integration TestSign off SIT and advise business on UAT sign offWork with Global Process Owners to identify and track KPIs for process areasIdentify opportunities for innovation and efficiency within the process areaSupport GPOs to scope and evaluate change requests across existing environmentsProcess Optimization:Identify opportunities for process improvements and automation.Implement process enhancements to increase efficiency, accuracy, and compliance.Utilize methodologies such as Lean, Six Sigma, or similar to drive continuous improvement.Stakeholder Collaboration:Work closely with business areas (finance, procurement, IT, and other relevant departments) to ensure project alignment and integration.Act as the primary point of contact for process design issues and inquiries.Collaborate with all teams to achieve project objectives, including 3rd party and support organisations.Data Analysis & Reporting:Develop and utilize analytics and reporting tools to monitor process performance.Generate regular reports on project status, process metrics, and improvement initiatives.Conduct root cause analysis for process inefficiencies and implement corrective actions.Compliance & Risk Management:Ensure processes comply with company policies, industry standards, and regulatory requirements.Identify and mitigate risks associated with process changes and improvements


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