Associate Application Support Consultant

4 meses atrás


Lisboa, Portugal Unit4 Nv Tempo inteiro

Associate Application Support Consultant [Dutch Speaker]
Full-time
Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.
Job Description As an IT Support Consultant you are the first point of contact for our customers on IT and Business Application related questions for our solutions.
What you will do:
Process and solve cases incidents and service requests in a timely and qualitative way;
Investigate, process and document application problems passed to the Application Support team;
Be pro-active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigations;
Handle customer escalations, taking ownership of complicated issues and keep customers updated of progress at all times.
Qualifications Qualifications
Motivation to learn and explore
Fluent English and Dutch
Interest in new technologies
Customer Focus
Nice to have powers:
Knowledge of SQL is an advantage
Knowledge of Unit4 ERP / Unit4 Business World / Agresso
Additional Information A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries though – we'll handle it according to local privacy laws and keep your info safe. Questions? Feel free to reach out

#J-18808-Ljbffr



  • Lisboa, Portugal Unit4 Nv Tempo inteiro

    Associate Application Support Consultant [Dutch Speaker]Full-timeCompany Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is...


  • Lisboa, Portugal Unit4 Nv Tempo inteiro

    Associate Application Support Consultant [Dutch Speaker] Full-time Company DescriptionWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is...


  • Lisboa, Portugal Unit4 Nv Tempo inteiro

    Associate Application Support Consultant [Dutch Speaker] Full-time Company DescriptionWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is...


  • Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    About the Role: We are looking for a skilled IT Support Consultant to join our team at Unit4. As a key member of our Application Support team, you will be the first point of contact for our customers on IT and Business Application related questions for our solutions.Key Responsibilities:Process and solve cases, incidents, and service requests in a timely and...


  • Lisboa, Portugal WIRE IT Tempo inteiro

    We are looking for Application Support Consultants (Azure Insights) to integrate one of our Teams. This opportunity is 100% Remote! **Required Skills**: - Degree in Computer Science, Information Technology or similar; - Solid knowledge of the services and resources (Azure platform); - Familiarity with Azure Insights (monitoring and diagnostics); -...


  • Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Job Summary:As an IT Support Consultant at Unit4, you will be the first point of contact for our customers on IT and Business Application related questions for our solutions. You will process and solve cases, incidents, and service requests in a timely and qualitative way, investigating and documenting application problems passed to the Application Support...


  • Lisboa, Lisboa, Portugal Sap Tempo inteiro

    About the RoleWe are seeking a highly skilled Business Consultant Associate to join our EMEA Public Cloud team in Portugal. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and driving business transformation to the Cloud.Key ResponsibilitiesWork on internal and customer initiatives in Public Cloud...


  • Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Job Description:As an IT Support Consultant at Unit4, you will be the first point of contact for our customers on IT and Business Application related questions for our solutions. This role requires strong problem-solving skills, attention to detail, and excellent communication skills to handle customer escalations and provide timely and qualitative...


  • Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Richemont is a leading luxury goods company with a strong presence in the global market. We are seeking a highly skilled Application Associate Engineer to join our team.Key Responsibilities:Manage the end-to-end lifecycle of applications, with a focus on Azure Active Directory (Entra ID).Ensure seamless development, testing, deployment, and maintenance of...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Support Associate to join our Umbrella Functional Consulting & Support Team. As a Customer Support Associate, you will be responsible for managing reservations, handling requests and complaints, and providing exceptional customer service to our clients.Key ResponsibilitiesManage reservations, including date...


  • Lisboa, Lisboa, Portugal Philips Tempo inteiro

    Job OverviewWe are seeking a Clinical Application Specialist Associate to join our team in Lisbon. This is a 1-year, remunerated internship opportunity that will provide you with the chance to develop your skills and gain experience in the field of clinical customer support.About the RoleAs a Clinical Application Specialist Associate, you will be responsible...


  • Lisboa, Portugal Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Lisboa, Lisboa, Portugal Genpact Tempo inteiro

    Job Title: IT Support Process Associate PortugueseAbout the Role:We are seeking a highly skilled IT Support Process Associate to join our team in Portugal. As an IT Support Process Associate, you will be responsible for providing exceptional customer support to our clients via phone, chat, and email. You will be the first point of contact for our clients and...


  • Lisboa, Portugal Nagarro Tempo inteiro

    Company DescriptionWe are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic...

  • Support Associate

    3 semanas atrás


    Lisboa, Lisboa, Portugal Paddle Tempo inteiro

    About the RoleWe're seeking a talented Support Associate to join our global team. In this role, you'll work closely with our customers' customers, providing exceptional support via email. Your primary responsibility will be to respond to and resolve queries related to transactions, refunds, and cancellations.

  • Global Support Associate

    4 semanas atrás


    Lisboa, Lisboa, Portugal Daikin Tempo inteiro

    Job Title: Global Support AssociateAt Daikin, we are seeking a highly motivated and organized Global Support Associate to join our team. As a Global Support Associate, you will be responsible for providing exceptional customer service and technical support to our customers. Key responsibilities include:Process warranty proceduresManage access to Daikin...

  • Associate Consultant

    2 meses atrás


    Lisboa, Portugal Unit4 Nv Tempo inteiro

    .We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people...


  • Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

    Job DescriptionJob Title: Associate Btp Integration ConsultantLocation: PortugalAbout the Role:We are seeking a highly skilled Associate Btp Integration Consultant to join our team in Portugal. As a key member of our integration team, you will be responsible for developing and implementing integration solutions for SAP and Non-SAP systems in cloud and...


  • Lisboa, Portugal Unit4 Tempo inteiro

    Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...


  • Lisboa, Portugal Irium Portugal Tempo inteiro

    At IRIUM we want you to always chase your dreams. Here, prepare yourself to conquer your goals, while enjoying the journey. We are currently looking for **Outsystems Application Support Consultants.** What do we expect from you? - Ability to perform root cause analysis and tuning to optimize performance. - Experience in Configuration Management Tasks and...