Crm Executive
Há 1 mês
CRM Executive
Wir suchen einen Junior CRM Executive für unseren internationalen SSC-Kunden mit Sitz in Barcelona.
Überblick: Wir suchen einen Junior CRM Executive, der Erfahrung in der Implementierung und Verwaltung von E-Mail-Marketing- und/oder CRM-Kampagnen hat und ausgeprägte analytische Fähigkeiten besitzt.
Aufgaben:
Zusammenarbeit mit dem CRM-Team bei der Umsetzung von Kundenlebenszyklus- und verhaltensgesteuerten Marketingkampagnen.
Verwaltung der Planung, Terminierung, Prüfung und Bereitstellung von E-Mail-Kampagnen mit Salesforce Marketing Cloud und der Pardot-Plattform.
Datenbanksegmentierung und -verwaltung, um Kundensegmente mit spezifischen Kampagnen anzusprechen.
Aufbau enger Arbeitsbeziehungen mit den EU-Marketingteams zur Unterstützung des gesamten Marketingprogramms.
Enge Zusammenarbeit mit Content- und anderen Marketing-Teams zur Verwaltung inhaltsbezogener E-Mail-Aktivitäten.
Verantwortlich für die wöchentliche Berichterstattung über wichtige KPIs (Öffnungsraten, Klickraten, Konversionsraten, Abmeldungen usw.).
Analyse und Bereitstellung von Empfehlungen und Aktionsplänen mit einer klaren Strategie auf der Grundlage von Ergebnissen und Daten.
Umsetzung bewährter Verfahren und Ermittlung von Bereichen, in denen weitere Verbesserungen möglich sind.
Zusammenarbeit mit dem Compliance-Team, um sicherzustellen, dass wir alle GDPR-Datenanfragen verarbeiten und die Vorschriften einhalten.
Qualifikationen:
Deutsch auf muttersprachlichem Niveau.
Erfahrungen als Junior in der Implementierung und Verwaltung von E-Mail-Marketing- und/oder CRM-Kampagnen.
Erfahrung im Umgang mit E-Mail-Marketing-Tools wie Salesforce Marketing Cloud, Pardot, Hubspot, Selligent, Sendgrid, Sendinblue.
Ausgeprägte analytische Fähigkeiten, die Fähigkeit, Berichte zu erstellen und wertvolle Erkenntnisse und Analysen abzuleiten.
Erfahrung in der Arbeit mit Datenbanken, Datenanalyse, Segmentierung und E-Mail-Marketing-Plattformen.
SQL- und AMPscript-Kenntnisse wären von Vorteil.
Hervorragender Teamplayer mit ausgeprägten zwischenmenschlichen Fähigkeiten.
Motiviert, initiativ und in der Lage, sich in einem schnelllebigen Umfeld zu behaupten.
Hervorragende Kommunikationsfähigkeiten - sowohl schriftlich als auch mündlich - und die Fähigkeit, solide Beziehungen auf allen Ebenen aufzubauen.
Hervorragende Organisations- und Managementfähigkeiten.
Problemlösungsfähigkeiten und positive Einstellung.
Benefits:
Wettbewerbsfähige Vergütung + Zusatzleistungen.
Hybride Arbeitsmöglichkeiten mit normalen Bürozeiten von Montag bis Freitag.
Internationales und multikulturelles Umfeld.
Wachstumschancen in einem Unternehmen mit weltweitem Ruf.
Unser Kunde:
Unser Kunde ist ein internationales SSC, das weithin als exzellenter Dienstleister für Unternehmen in ganz Europa anerkannt ist, und sucht Experten in den Bereichen Finanzen, Verwaltung, Marketing, IT, HR und Personalbeschaffung für sein Zentrum in Barcelona.
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