Customer Service Agent

6 meses atrás

Lisboa, Portugal Atlean World Tempo inteiro

Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Om te solliciteren: stuur ons je CV in het Engels.
- **:::::::::::::**:_

Description
- Your Next Job, Without Boundaries_

We are offering a great work experience in Lisbon, Portugal for a role as a **Order Management Specialist - Dutch speaker**.

**Why an** **Order Management Specialist role is great for your professional and personal development**:

- Live in Lisbon and embrace multicultural experiences
- Represent a **global medical technology company**:

- Fast-track career development opportunity

**What does your day-to-day in this role look like**:

- Receive and distribute incoming customer orders
- Handle order management from entry to delivery and resolves complex customer billing issues, ensuring effective resolution and an improved customer experience
- Collaborate and coordinate with Customer Care, Sales, Pricing Team and Accounts Receivable
- Identify continuous improvement opportunities and provides feedback for process improvement and at knowledge database updates
- Provide support to other Care team members as needed
- Requirements_

**What do you need to be successful at this job?**
- Minimum 2 year of experience in either customer service/Finance/Data Entry/Data Checking/Payroll Data
- Proficiency in Dutch (Minimum B2) and English (B2)
- Excellent mandatory written communication in English + one other European language
- Excellent problem-solving skills and mathematical reasoning
- Ability to multi-task, embrace change and innovate in a fast-paced environment
- Ability to analyze data and make independent decisions
- Basic Excel Skills
- Benefits_

**By joining this role, this is what you can expect**:

- Health Insurance
- Life Insurance
- Sick Leave (100% of pay for the first 3 days)
- Vacation and Holidays : 25 days of vacation and the Public Holidays
- 2 extra month salaries per year
- Monthly Variable Bonus (depending on performance)
- **Make it your Next Job Without Boundaries**_
- **::::::::::::**:_

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:
**Guiding Your Odyssey with Atlean World**

Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
- **::::::::::::**:_

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:
**Guiding Your Odyssey with Atlean World**

Personal Touchpoint:
As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:
Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

Application Question(s):

- Do you have EU nationality or a valid work permit for Portugal ?

**Language**:

- English (required)
- Dutch (required)

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