Customer Advisor for a Rent-a Car Project

4 semanas atrás

Braga, Portugal Webhelp Tempo inteiro

**Why joining us**

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Technical Support Advisor to provide great customer support, maintaining quality & improving the performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company

**What you’ll be doing at Webhelp**

As a **German-Speaking Customer Advisor foe a Rent-a-car Project,** you will:

- Support customers with booking management, cancellations, and billing issues.
- Attract potential customers by answering questions about rent-a-car reservations and their different modalities, suggesting, and adding information about these services to meet the customer needs.
- Gather information from new customers and insert it into the platform.
- Process and respond to contact requests promptly.
- Contribute to creating a commitment to our client's brand.

**We’ll be a great match if you**:

- **Have a high level of German (written and oral)**:

- Have excellent communication and active listening skills
- Have the ability to identify customers' needs and propose fast solutions
- Are proactivity, self-motivated and a great team player

**What we offer you**:

- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- Private Health Insurance (after 6 months)
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Flexible Schedule from Monday to Saturday
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
- We promote inter-company mobility to work at any of our sites around the world
- Workplace**: Work From Home **(for people already based in Portugal)

“Working at Webhelp was the best choice for me. Here, we can enjoy telecommuting, a dynamic and positive work environment, professional development opportunities and a truly unique team spirit. If you're looking for a job that allows you to flourish both personally and professionally, in a healthy and enriching work environment and with an unparalleled team spirit, look no further than Webhelp.” - **Luís do Vale - Customer Advisor**

**Who we are**

**Webhelp** is a French multinational BPO company that is making business more human for the world’s most exciting brands.** By choosing Webhelp,** you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at **Webhelp** and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

If this sounds like you, join us

Webhelp is an equal opportunity employer.

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