Servicenow Consultant

3 semanas atrás

Lisboa, Portugal Emprego PT Tempo inteiro

**Job Description** ServiceNow Consultant

Position Description

CGI is looking for a ServiceNow Consultant to join our Global Delivery Center in Sacavém, as part of our ITSM Center of Excellence.

Your future duties and responsibilities
- Support ServiceNow tool, regarding configuration of the different modules (Incident, Problem, Portal Service, Mobile Aplications, etc) and data maintenance
- Analyze, gather and prioritize client requirements and configure the platform to meet these requirements
- Document and develop training material
- Provide access rights/Security Administration
- Promote a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines.

Required qualifications to be successful in this role
- Bachelor's Degree in STEM related areas;
- At least 1 year of proven experience working with ServiceNow;
- Good communication skills and ability to work constructively with customer;
- Highly motivated, organised and passionate with the ability to work on own or collaboratively as part of a team;
- Good level of English speaking is mandatory

**Insights you can act on**

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

ServiceNow Consultant

**Job Description**:
CGI is looking for a ServiceNow Consultant to join our Global Delivery Center in Sacavém, as part of our ITSM Center of Excellence.

Your future duties and responsibilities
- Support ServiceNow tool, regarding configuration of the different modules (Incident, Problem, Portal Service, Mobile Aplications, etc) and data maintenance
- Analyze, gather and prioritize client requirements and configure the platform to meet these requirements
- Document and develop training material
- Provide access rights/Security Administration
- Promote a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines.

Required qualifications to be successful in this role
- Bachelor's Degree in STEM related areas;
- At least 1 year of proven experience working with ServiceNow;
- Good communication skills and ability to work constructively with customer;
- Highly motivated, organised and passionate with the ability to work on own or collaboratively as part of a team;
- Good level of English speaking is mandatory

**Allier savoir et faire**

Alors que la technologie s'inscrit au cœur de la transformation numérique de nos clients, nous savons que les individus sont au cœur du succès en affaires.

Lorsque vous rejoignez CGI, vous devenez un conseiller de confiance, collaborant avec vos collègues et clients pour proposer des idées exploitables qui produisent des résultats concrets et durables. Nous appelons nos employés "membres" parce qu'ils sont actionnaires et propriétaires de CGI. Ils ont du plaisir à travailler et à grandir ensemble pour bâtir une entreprise dont nous sommes fiers. C'est notre rêve depuis 1976. Il nous a menés là où nous sommes aujourd'hui - l'une des plus importantes entreprises indépendantes de conseil en technologie de l'information (TI) et en management au monde.

Chez CGI, nous reconnaissons la richesse que la diversité nous apporte. Nous aspirons à créer une culture à laquelle nous appartenons tous et collaborons avec nos clients pour créer des communautés plus inclusives. En tant qu'employeur qui prône l'égalité des chances pour tous, nous voulons donner à tous nos membres les moyens de réussir et de s'épanouir. Si vous avez besoin d'un accompagnement spécifique durant le processus de recrutement et d'intégration, veuillez nous en informer. Nous serons heureux de vous aider.

Prêt à faire partie d'une entreprise qui est gage d'excellence? Rejoignez CGI - où vos idées et vos actions changent la donne.

**Skills**
- ServiceNow

**Reference** 786584 Click here to apply

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