Technical Service Specialist
2 meses atrás
**Technical Service Specialist**
**Localização: Vila Real - Norte/Portugal**
**Principais Responsabilidades**
- Instalar, testar, reparar e realizar manutenção preventiva e corretiva periódica em equipamentos de diagnostico que garantam a conformidade com as especificações da empresa e requisitos do cliente, modificando e atualizando os equipamentos quando necessário e responda a
pedidos de reparações de emergência para manter a satisfação do cliente.
- Fazer o controlo de stock das peças de substituição para garantir que os níveis de serviço são mantidos e o nível de stock está de acordo com o Plano.
- Preparar e manter registos detalhados de serviço, garantindo que toda a documentação
cumpre os requisitos legais e éticos.
- Dar formação em equipamentos de diagnostico a técnicos de laboratório e representantes da Abbott. Treinar os clientes em procedimentos de manutenção e solução de problemas.
- Criar ligações informáticas nos clientes para sistemas Abbott e iniciar pedido de serviço de integração informática com empresas.
- Conhecimento básico de redes informáticas para dar suporte ao midleware usado nos sistemas.
**3.**
**Habilitações Literárias**
- Licenciatura ou experiência equivalente. Licenciatura em Engenharia eletrónica / informática / mecânica é preferencial.
- Português fluente.
- Bons conhecimentos de inglês (minimo B2) e conhecimento de espanhol é preferencial.
**4.**
**Experiência**
- Mais de 3 anos de experiência como Especialista de Serviço Técnico
- Capacidade de identificar e gerir resolução de problemas
- Experiência na utilização de ferramentas analíticas e software
- Experiência em redes informáticas
- Capacidade de integração e atuação eficiente em ambientes multidisciplinares.
- Mobilidade nacional
- Microsoft Office (Excel e Power Point).
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