Dutch or German Customer Support Agent

2 meses atrás

Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

Portugal is known to be a beautiful holiday destination with a rich history and culture. But did you know that you can also work and live there, so you can experience the way of living in Portugal? We can offer you a position in a big team with over 60 different nationalities. This way you can experience all different kinds of cultures while also fully experiencing the work atmosphere of Portugal. But the best part is that during this change in career you can also fully experience Portugal’s rich culture, history, landscapes and food. Sounds like an adventure for you, look at the different positions that we are currently offering.

As a full-fledged member of the customer service, you will be responsible for handling the various customer inquiries, as well as for the delivery of the Sportswear Tips to the customer's satisfaction, assisting them with their purchases and configuring their account.

Tareas
- Providing a reassuring, warm and customer-friendly service for clients in Dutch;
- Manage customer queries about their orders and access to their accounts, payments and stock availability;
- Seize the opportunity to "shine" with each interaction, showing a strong interest in the customer, with a natural appetite for communication, by becoming aware of the services offered by our customer an expert and a brand advocate

**Requisitos**:

- A natural team player - we believe in supporting and developing our people,
- Fluent in German or Dutch or French
- Working proficiency in English
- Excellent communication skills
- Problem solving
- Sense of responsibility

Beneficios
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Internal employee incentives

Location

Lisbon, Portugal

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