Procure to Pay Supporting Solutions Supervisor

Há 1 mês


Lisboa, Portugal BNP Paribas Tempo inteiro

**About the job**
- The Procure to Pay (P2P) Supporting Solutions Supervisor is in charge of supervisioning the tasks and priorites of a subset of a team of Support Officers on Procurement and Performance platforms and to foster and monitor performance of the service provided to the worldwide Procurement & Performance (P&P) users

**Your Main Activities Are**
- Supervise the tasks and scope of part of a team of Supporting Officers (across different P&P Solutions) and report to the Team Leader
- Support and Development of Resources within the team performing regular assessment of team members perform and provide regular feedback to themand the Team Leader
- Ensure proper reporting information to the Team Leader and Manager, regarding the assigned team member's activities
- Advise internal clients on the right use of the solution, including the production of support documentation and training sessions for end users
- Handle complex incident/request management
- Ensure the correct implementation of the domain processes within the team and participate on the related governance meetings (to be supported by the Team Leader)
- Ensure the production of Permanent Control Level 1 controls with at least satisfactory results
- Ensure proper documentation update

**Profile and Skills to Success**
- Bachelor degree in Economics, Finance, Accounting, Information Technology and Computer Science
- Experience in supervising/people management
- Knowledge in Finance/Tax
- Knowledge in Operations and Processes - Transaction processing and data capture
- Proficient in Business Intelligence SAP Business Objects
- Proficient in Financial Software ERP
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Fluent in English and French
- Communication skills - oral & written
- Attention to detail/rigor
- Ability to collaborate/Teamwork
- Ability to understand, explain and support change

LI-Hybrid

**Why joining BNP Paribas?**
- ** Leading banking institution**

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
- ** Our presence in Portugal**

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
- ** International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
**Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines;**Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services;**Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients.- ** Diversity and Inclusion commitment**
- ** Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- ** Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.- (Opens in a new tab)- In case you are selected for this role, further documentation will be requested to support your hiring process.



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