Incident Manager

3 semanas atrás


Lisboa, Portugal Olisipo Tempo inteiro

Referência

12202_Incident Manager_Lisbon

**Descrição**:
Service Manager

**Perfil**:

- Must have experience across all ITSM modules (Incident (2nd level support), Change, Problem, Service Request, CMDB and Knowledge Management);
- Strong understanding and experience with leading ITSM/ITOM platform BMC ITSM Helix & Digital Workspace);
- Should have experience in performing data analysis, data migration and importing/exporting data in the platform;
- Experience with Java, JavaScript, Python, AJAX, CSS, jQuery, Bootstrap, basics of Databases;
- Experience with Agile/Scrum methodology, with participation in the full software development life cycle;
- English language.

**Oferecemos**:

- Personal accompaniment focused on Career Management;
- Continuous and personalized Training and Certification through our own Learning Center;
- Solidity;
- Trust and Growth;
- Competitive salary package with benefits.


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