Incident Manager

Referência 12094_Incident Manager_Lisbon **Descrição**: Service Manager **Perfil**: We are looking for Incident Manager to integrate a project in Lisbon. - Experience with major incident management and reporting; - Excellent communication skills with the Incident Process Owner; - Familiar with ITIL best practices. **Oferecemos**: - Personal...

Procuramos um Incident Manager para integrar um projeto no setor do retalho, com as seguintes responsabilidades: - Responsável pelo planeamento e coordenação de todas as atividades necessárias - Execução, monitorização e comunicação de todo os processos de incidente - Corrigir o desvio de um processo para a sua divisão/departamento em...

**Job Description** Incident Manager Position Description Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to complex technical problems? These are exciting times for CGI and are looking for talented individuals to trail blaze with us. If you have a pioneering spirit and thrive on innovative...

**Quem somos**: For over 20 years, Neotalent within Novabase group, has been the right answer to the greatest need digital transformation brings to organizations - Talent. We have a talent for that. The world lives by rules of agility, immediacy and quick responses, so we are dynamic, responsive and aligned with the speed of the digital revolution. We have...

**Make an impact** by working for sectors where technology is the enabler, everything is ground-breaking and there’s a constant need to be innovative. **Be part of the team** that combines business knowledge, technological edge and a design experience. Our different backgrounds and know-how are key in developing solutions and experiences for digital...

Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

ABOUT BEDROCK What if you could help major media companies compete with streaming giants? At Bedrock, that's what we do. We're a European company, founded by M6 and Bertelsmann / RTL Group that shapes the standards of streaming tech in Europe. We build and power leading video streaming platforms for some of Europe's biggest SVOD/AVOD players (6play,...

ABOUT BEDROCK What if you could help major media companies compete with streaming giants? At Bedrock, that's what we do. We're a European company, founded by M6 and Bertelsmann / RTL Group that shapes the standards of streaming tech in Europe. We build and power leading video streaming platforms for some of Europe's biggest SVOD/AVOD players (6play,...

**Como vai ser o teu dia-a-dia?**: - O Incident Manager, internamente designado por Helpdesk Lead, deverá assegurar um acompanhamento próximo e eficaz da equipa, incentivando a qualidade do atendimento prestado e promovendo uma postura proativa e ambiciosa na resolução de incidentes e pedidos; - Gerir a resposta, resolução e análise posterior dos...

**Description**: **Principais Tarefas e Responsabilidades**: - Monitorizar diariamente todos os incidentes/alterações e problemas para garantir que são respondidos dentro dos SLAs acordados pelos clientes. - Responsabilidade de envolvimento das equipas técnicas e priorização dos incidentes que estão a afetar os SLA - Capacidade de trabalhar e...

**Position Description**: Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to complex technical problems? These are exciting times for CGI and are looking for talented individuals to trail blaze with us. If you have a pioneering spirit and thrive on innovative projects where you can influence the...

Referência 12202_Incident Manager_Lisbon **Descrição**: Service Manager **Perfil**: - Must have experience across all ITSM modules (Incident (2nd level support), Change, Problem, Service Request, CMDB and Knowledge Management); - Strong understanding and experience with leading ITSM/ITOM platform BMC ITSM Helix & Digital Workspace); - Should have...

**Company Description** **_ Why are we here?_** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on,...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Technical Incident Response Manager who is ready to join our mission in creating a #CyberFit future! In this role you will...

Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...

Incident Manager (M/F) - Lisbon - Bachelor’s degree in computer science, information technology or related domains; - Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process; - Remediate deviation of a process for its particular division/department/school; - Responsible for communicating with the...