Incident Manager
2 semanas atrás
Procuramos um Incident Manager para integrar um projeto no setor do retalho, com as seguintes responsabilidades:
- Responsável pelo planeamento e coordenação de todas as atividades necessárias
- Execução, monitorização e comunicação de todo os processos de incidente
- Corrigir o desvio de um processo para a sua divisão/departamento em particular
- Responsável pela comunicação com o proprietário do processo de incidente
- Ponto de contacto para todos os incidentes graves
**Requisitos**:
- Experiência profissional com ITIL
- Capacidade de resolução de problemas complexos
***
**Nuno Campos**:
Talent Acquisition
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