Receptionist (M/F)
2 meses atrás
Location: Park of Nations, Lisbon- open since: 24/03/2023- Department: Front Office**Relevant Functions**:
***
We are currently seeking dedicated and friendly receptionists to join our team at our brand-new hotel. As a receptionist, you will be the first point of contact for our guests and responsible for creating a welcoming and friendly atmosphere in the hotel.
- Relevant Functions:
- Greeting guests upon arrival and assisting with check-in and check-out procedures.
- Handling guest inquiries, complaints, and requests promptly and professionally.
- Providing information about the hotel’s facilities, services, and local area attractions.
- Registering reservations, communicating with the other departments regarding the needs and duration of the guests’ stay.
- Proceed with issuing invoices.
- Ensuring the front desk area is clean, tidy, and well-presented always.
- Assist with any other duties or special projects as assigned by the management team.
**What we offer**:
***
- Remuneration and benefits compatible with the position.
- Meals included in the workplace canteen.
- Uniform to be washed in our Laundry.
- Annual contract.
- Adequate training and constant monitoring.
- Integration in an organized, supportive, and well-structured team.
- Possibility of career progression.
- Belonging to a reference brand in the sector.
**Desired Profile**:
***
- Specialized Professional Training and/or Degree in Hospitality and/or Tourism and/or experience in the Hospitality area of 4 and 5* minimum 2 years.
- Fluent in English (elimination factor) - Other foreign languages will be valued
- Excellent verbal and written communication and interpersonal skills.
- A humble, positive, friendly, and welcoming attitude towards guests and colleagues.
- Professional attitude and appearance.
- Good knowledge of computers (Office) and PMS Software from the user’s perspective (Protel preferred).
- Time Flexibility.
- Ability to work in a fast-paced environment and under pressure.
- Ability to work in a team.
**Do not miss this opportunity
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