Direct to Consumer Operations Specialist

3 semanas atrás


LindaaVelha, Portugal Nestle Tempo inteiro

**Position Snapshot**

Location: Lisbon, Portugal

Company: Nestlé Business Services

Full-time Hybrid

**Position Summary**

The main purpose of the Direct-to-Consumer Operations Specialist to provide system integration, reconciliation and reporting in the pre-defined parts of the End-to-End (E2E) process, in order to ensure flawless direct to consumer operations, coordinating with the local markets.

**A Day in the life of...**
- Support with Sales quantity, subsidy and penalty reconciliation and fixing of discrepancies;
- Ensure Consumer payments money reconciliation and fixing of discrepancies;
- Run parts of the Period End Close process;
- Run business management reports, consumer pricing analytics (price elasticity, etc.) and basic analytics;
- Maintain the Master Data in relevant systems (Microsoft Dynamics 365 and/or Vendon);
- Keep compliance with instructions, procedures and quality requirements to develop and ensure of Nestle Management System Monitor and manages quality management system requirements;
- Follow-up on Key KPIs.

**What will make you successful**
- Advanced Spoken and Written Knowledge in English
- Bachelor’s degree on Data Analytics, Data Science, etc. is preferred
- 2+ Years of Experience with Data management (Reporting, Data Analysis, etc.)
- Experience in Master Data management
- Knowledge of any of the tools (SAP, C4C - Cloud for Customer, Microsoft Dynamics 365 and Vendon) is preferred
- Basic Knowledge of Finance and Supply Chain processes
- Experience managing, communicating and negotiating with internal and external Stakeholders
- Analytical and Problem-solving Skills
- Flexible, open to learn and adapt
- Autonomous and proactive

**What we offer**

Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:

- Development of expertise in Nestlé’s Shared Services Business
- Immersion in a culturally diverse team
- Local and International Exposure
- Flexible working environment
- Engagement and wellbeing activities
- Competitive salary and annual bonus according to your performance
- Meal Card
- Flex Benefits - At NBS Lisbon you can chose what benefit is more suitable to you
- Make part of the Nestlé Club and get discount in several partners
- Free coffee (and good coffee)
- Company laptop and other equipment according to professional needs
- Medical Support available at the Office
- E-learning courses and training program to get you where you aim to be
- Career progression and possibilities for International Career



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