French-speaking Team Leader for An Insurance
3 semanas atrás
**Location**
- Lisbon, Portugal**Language**
- French***
**Description**:
**Why join us**
Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
**What you’ll be doing at Webhelp**
As a **French-Speaking Team Leader for an Insurance Company Project,** you will:
- Supervise, monitor and develop a team of Customer Advisors.
- Closely monitor the SLA’s and KPI’s of the project.
- Guarantee the continuous monitoring and improvement of the KPI's project by identifying performance gaps, analyzing root causes, and developing strategies to improve the results of the team.
- Lead a team to success by creating an inspiring customer service environment focused on quality and achieving high-level performance.
- Create an inspiring team environment with an open communication culture
- Have a unique opportunity to start working in a consolidated market where you can directly contribute to the company’s fast-paced growth and internal progress in different job positions.
**We’ll be a great match if you**:
- **Have a high level of French (written and oral) and fluent in English (B2 minimum)**:
- Have at least 1 year of previous experience in Team Management (mandatory)
- Have In-depth knowledge of performance metrics (KPI’s)
- Have Good IT skills, especially in MS Excel
- Have excellent communication and leadership skills
**What we offer you**:
- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- Private Health Insurance from day 1
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Flexible Schedule
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
- We promote inter-company mobility to work at any of our sites around the world
- Workplace**:Work on-site in Lisbon, Portugal**
” Working at Webhelp has been a rewarding experience, full of challenges and many positive comments from our customers. I like being myself in the personalized and quality service I provide.” - **Samantha Oliveira - Customer Advisor**
**Who we are**
**Webhelp** **is a French multinational BPO company that is making business more human for the world’s most exciting brands. **By choosing Webhelp**,** you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at **Webhelp** **and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
**If this sounds like you, join us**
**Webhelp** is an equal-opportunity employer.
-
Insurance Team Leader
2 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German, French, Spanish, Portuguese or Italian speaking Insurance Team Leader for their offices in Lisbon. Position: Insurance Team Leader Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND...
-
Italian-speaking Team Leader for An Insurance
3 semanas atrás
Lisboa, Portugal Webhelp Tempo inteiro**Location** - Lisbon, Portugal**Language** - Italian*** **Description**: **Why join us** Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Support Advisor to provide great customer support,...
-
Insurance Team Leader
1 semana atrás
Lisboa, Portugal JUJUR Tempo inteiroPosition: Insurance Team Leader Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Supervise, monitor and develop a team of insurance Customer Advisors - Handle insurance escalation calls - Closely monitor the SLAs and KPIs of the project - Guarantee the continuous monitoring and...
-
French Insurance Team Leader
Há 1 mês
Lisboa, Portugal Talingual Tempo inteiroSalary: salary package around 1800 euro gross p/m + Euro 2400 p/a performance bonus potential plus net per working day 7.23€ Euro food voucher Working hrs: 40 hrs per week between Monday to Friday – 8 am to 5 pm Relocation package: relocation package is offered The Company Our client is a global outsourcing partner - they currently operate in over 35...
-
French Insurance Team Leader
4 semanas atrás
Lisboa, Portugal Talingual Tempo inteiroSalary: salary package around 1800 euro gross p/m + Euro 2400 p/a performance bonus potential plus net per working day 7.23€ Euro food voucher Working hrs: 40 hrs per week between Monday to Friday – 8 am to 5 pm Relocation package: relocation package is offered The Company Our client is a global outsourcing partner - they currently operate in over 35...
-
French Insurance Team Leader
Há 4 dias
Lisboa, Portugal Talingual Tempo inteiroSalary: salary package around 1800 euro gross p/m + Euro 2400 p/a performance bonus potential plus net per working day 7.23€ Euro food voucherWorking hrs: 40 hrs per week between Monday to Friday – 8 am to 5 pmRelocation package: relocation package is offeredThe Company Our client is a global outsourcing partner - they currently operate in over 35...
-
French-speaking Team Leader for a Community
3 semanas atrás
Lisboa, Portugal Webhelp Tempo inteiro**Location** - Lisbon, Portugal**Language** - French*** **Description**: **Why join us** Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Support Advisor to provide great customer support,...
-
French-speaking Customer Service for An
3 semanas atrás
Lisboa, Portugal City Job Offers Tempo inteiro**French-speaking Customer Representative based in Lisbon (Remote)** If you are in Portugal and fluent in French, this may be your next job opportunity! We are in search of a French speaking Customer Advisor to deliver quality service to subscribers. Join an international team in Lisbon and help the audience of this world-leading streaming...
-
French-speaking Team Leader for a Retail Project
3 semanas atrás
Lisboa, Portugal Webhelp Tempo inteiro**Location** - Lisbon, Portugal**Language** - French*** **Description**: **Why join us** Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Support Advisor to provide great customer support,...
-
Lisboa, Portugal Webhelp France Tempo inteiroAbout Webhelp Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands.? By?choosing Webhelp , you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.? Join us at? Webhelp and you will have the opportunity to be part of a multicultural team, a...
-
French-Speaking Team Leader For A Retail Project
4 semanas atrás
Lisboa, Portugal Webhelp France Tempo inteiroAbout Webhelp Webhelp is a French multinational BPO company that is making business more human for the world's most exciting brands.? By?choosing Webhelp , you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.? Join us at? Webhelp and you will have the opportunity to be part of a multicultural team, a...
-
Customer Advisor for An Insurance Company
4 semanas atrás
Lisboa, Portugal Webhelp Tempo inteiro**Location** - Lisbon, Portugal**Language** - French*** **Description**: **Why joining us** Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Customer Support Advisor to provide great customer support,...
-
French Speaking Support for An Insurance
3 semanas atrás
Lisboa, Portugal GentleWay Tempo inteiro**Job description**: - Possible start**:21.06!**: - We offer efficient and fast remote recruitment process - It is great possibility to get good money throughout the year in Portugal! - Working schedule time frames**:Monday - Friday 08:30 - 17:00**: - We do NOT require previous experience, we will teach you everything **Company**: Our client is the...
-
French Speaking Support for An Insurance
2 semanas atrás
Lisboa, Portugal GentleWay Tempo inteiro**Job description**: - Possible start**:18.01!**: - We offer efficient and fast remote recruitment process - It is great possibility to get good money throughout the year in Portugal! - Working schedule time frames**:Monday - Friday 08:30 - 17:00**: - We do NOT require previous experience, we will teach you everything **Company**: Our client is the...
-
Insurance Administrator Team Leader
2 semanas atrás
Lisboa, Portugal Hiscox Tempo inteiroJob Type: Permanent Build a brilliant future with Hiscox About us: HISCOX is an international insurer specialized in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff...
-
Lisboa, Portugal Minacs Tempo inteiroFrench-Speaking Team Leader for a Retail Project (m/f/x)Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Customer Support Advisor to provide great customer support, maintaining quality & improving performance...
-
French-Speaking Team Leader For A Retail Project
4 semanas atrás
Lisboa, Portugal Minacs Tempo inteiroFrench-Speaking Team Leader for a Retail Project (m/f/x)Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Customer Support Advisor to provide great customer support, maintaining quality & improving performance...
-
Insurance Team Leader for Airbnb Project
1 semana atrás
Lisboa, Lisboa, Portugal Webhelp Tempo inteiroLocation Lisbon, PortugalLanguage English***Description:Why joining usDo you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Insurance Team Leader to provide great customer support, maintaining quality & improving...
-
Team Leader for An Isurance Project- German Speaker
1 semana atrás
Lisboa, Portugal Webhelp Tempo inteiro**Location** - Lisbon, Portugal**Language** - German*** **Description**: **Why joining us** Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Team Leader to provide great customer support, maintain...
-
Italian Insurance Team Leader
Há 1 mês
Lisboa, Portugal Talingual Tempo inteiroSalary: salary package around 1800 euro gross p/m + Euro 2400 p/a performance bonus potential plus net per working day 7.23€ Euro food voucher Working hrs: 40 hrs per week between Monday to Friday – 8 am to 5 pm Relocation package: relocation package is offered The Company Our client is a global outsourcing partner - they currently operate in over 35...