Customer Support Agent, French Language, Gps
5 meses atrás
HireOn Ltd Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers with their queries regarding the platform.
Position: Customer Support Agent
Location: Lisbon, Portugal
Employment type: Full-time
**DUTIES AND RESPONSIBILITIES**:
- Ensure customer satisfaction and provide professional customer support
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow
- Identify the issue the client is facing, troubleshoot and provide the solution
- Identify when the issue should be re-assigned to another department or more senior representative
- Collaborate with other specialists to solve or properly close help tickets
- Document each action taken and categorize cases and possible bugs, so that our engineering team can address them
- Maintain and update all job-related administrative forms
**REQUIREMENTS**:
- Native/fluent in French, both oral and written. Fluent in English (at least B2 level)
- Minimum 1 year of experience in a Customer Support role at a contact centre
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Resourceful and stress resilient personality that can adapt and remain calm in all situations
- Ability to meet tight deadlines with minimum supervision and in timely manner
- Ability to work independently, while being team player at the same time
**OFFER**:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Meal allowance
- Working schedule: Monday to Friday, from 09 AM - 06 PM.
- Transportation allowance
- Private health insurance
- Yearly performance bonus
- Relocation allowance and assistance in finding accommodation
Pay: 20,000.00€ - 21,000.00€ per year
-
French-Speaking Customer Support Specialist
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAre you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, Portugal French-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...
-
French-Speaking Customer Support Specialist
4 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAre you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...
-
Customer Support Agent
6 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...
-
Customer Support Agent with French
3 meses atrás
Lisboa, Portugal Atlean World Tempo inteiro**Job Title**: Customer Support Agent with French **Location**: Lisbon **Languages Required**: French and English Join Our Dynamic Team in Lisbon! Are you passionate about customer service and technology? Do you want to be part of a vibrant team that values innovation and collaboration? We have an exciting opportunity for you as a **Customer Agent **n...
-
Senior Customer Support Agent
Há 6 dias
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout Our CompanyAt Customer Labs, we help businesses modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world. We're committed to delivering exceptional customer support that meets the evolving needs of our clients.Salary DetailsWe offer a competitive salary of € 50,000 per annum, plus a performance-based...
-
Customer Support Agent with French
6 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers with their queries regarding the platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment type:...
-
Customer Support Agent
6 meses atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**Job Title: Customer Support Agent (French Speaker)** **Location**: Lisbon, Portugal **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in French....
-
Customer Support Agent with French
6 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
French Speaking Customer Support Agent
6 meses atrás
Lisboa, Portugal Logical Recruitment Partners Tempo inteiroWe have an amazing opportunity for a French speaker to live in sunny Lisbon, and work as a Technical Customer Support Agent for a major internet platform. This is a great chance for someone looking to spend the Summer in the Sun or relocate your life to somewhere where the sun is out most of the year. **Responsibilities**: - Understand customer needs and...
-
Dedicated GPS Support Professional
1 dia atrás
Lisboa, Lisboa, Portugal Cognizant Technology Solutions Tempo inteiroCognizant Technology Solutions is a leading IT services provider seeking a talented Dedicated GPS Support Professional to join our team. In this exciting role, you will play a crucial part in delivering exceptional customer support and ensuring seamless navigation for our clients.Job SummaryWe are looking for an experienced support professional with...
-
Customer Support Agent French
6 meses atrás
Lisboa, Portugal TLFE PT Tempo inteiroTLF is a team of experts in IT, marketing, advertising and promotion activities. A team of experienced, hardworking and creative people who are never short of ideas that work best for your business. As an innovative software development company, The luck Factory navigates the business landscape via industry knowledge and digital capabilities. We combine...
-
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Title: French Language Customer Service RepresentativeJob Description:We are seeking a highly skilled French language customer service representative to join our Umbrella Functional Consulting & Support Team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in French.Key...
-
Lisboa, Lisboa, Portugal Language Matters Tempo inteiroWe are looking for a motivated and experienced French speaking customer service representative to join our team at Language Matters. Based in South London, we provide excellent support to our clients with their product inquiries and order management.Responsibilities of the Customer Service Advisor:Assisting French and English speaking clients with product...
-
Customer Support Agent
6 meses atrás
Lisboa, Portugal JUJUR Tempo inteiroPosition: French Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary + bonuses **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow -...
-
French Language Agent
Há 1 mês
Lisboa, Lisboa, Portugal Qualitest Group Tempo inteiroJob Title: French Language AgentAt Qualitest Group, we are looking for a skilled French Language Agent to join our team. As a French Language Agent, you will be responsible for executing project-specific tasks, including translating and reviewing content to ensure high-quality standards.Responsibilities:* Provide high-quality translations in French and...
-
Customer Support Representative
2 meses atrás
Lisboa, Lisboa, Portugal Gentleway Tempo inteiroJob Title: Customer Support Representative - French LanguageJob Summary: We are seeking a highly motivated and detail-oriented Customer Support Representative to join our team at Gentleway. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our French-speaking clients.Responsibilities:Assist...
-
Customer Support Agent
6 meses atrás
Lisboa, Portugal JUJUR Tempo inteiroPosition: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the issue the client is facing,...
-
Dutch Customer Support Agent For Gps Platform
Há 21 horas
Lisboa, Portugal Cognizant Technology Solutions Tempo inteiroDescription You will be answering to the Users of GPS Navigation Tool (E-mail and Inbound Calls) identifying the client's problem; troubleshooting with them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunchProvide general and technical support to...
-
Customer Support Agent French
6 meses atrás
Lisboa, Portugal TLFE PT Tempo inteiroTLF is a team of experts in IT, marketing, advertising and promotion activities. A team of experienced, hardworking and creative people who are never short of ideas that work best for your business. As an innovative software development company, TLF navigates the business landscape via industry knowledge and digital capabilities. We combine results-driven...
-
Dutch Customer Support Agent For Gps Platform
Há 21 horas
Lisboa, Portugal Cognizant Technology Solutions Tempo inteiroDescriptionYou will be answering to the Users of GPS Navigation Tool (E-mail and Inbound Calls) identifying the client's problem; troubleshooting with them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunchProvide general and technical support to...