French Customer Support Agent
2 semanas atrás
How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you'd like to explore?
Lisbon is a vibrant and charismatic city, and one of the finest capital cities in Europe.
The city boasts a glorious climate, lively nightlife, historic monuments, and a range of activities that will entertain visitors of all ages and dispositions.
There is a lot to see and do - come and join our ever-growing Customer Care team in LisbonOur client Our client is a global leader in outsourcing, providingcustomer acquisition management, customer care, technical support, debt collection, and social media services.
Theyoperate in 88 countries, serving 170 markets, and have employees worldwide.You will be part of an extremely driven team in awesome Portugal Job Description As a Customer Support Agent, your role is, together with your team, to handle customer issues in a friendly, effective and professional manner via e-mail, chat, and phone.
Be creative, friendly, and solution-oriented with customers and colleaguesUnderstand the need to meet expectations, rise above them, and go that extra mile for customers Show a flexible approach working in a changing and fast-growing environment.
Work with some of the world's most respected brands Requirements Being fluent (C2 level) in the French language Knowledge in theEnglish language (minimum A2 level)Computer skills (basic skills mandatory, advanced skills like coding preferential) Good analytic skills and logical thinking Excellent communication skills:
verbal, written, listening skills Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform Ability to multitask and work under pressure EU citizenship or work permit for Portugal What you are offered Complete relocation package that includes: refunded airline ticket + free accommodation in their company apartmentthroughout the employment Fixed monthly salary + bonus A contract focused on a long-term relationship Free Portugueselanguage lessons Private Health Insurance Professional growth &development opportunities Special HR team organizing events, sports tournaments, parties & trips Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc Benefits of Portugal
Living in Portugal offers many advantages: a warm climate, the Atlantic ocean, mountains nearby, a low crime rate, and a relatively low cost of living.
Medicine and education are well developed here, and residents are offered tax exemptions.As most Portuguese peoplespeak English, one does not need to be fluent inPortuguese to live there.
Employers must alsopay employees a meal allowance for each workday. Our client pays itthrough a specialcard or ticket which makesthe meal allowance tax-free.
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