Technical Support for Microsoft
3 semanas atrás
What you can expect- In this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on the Partner Center Platform.- Whomever you are, whatever you do, bring your ambition and determination and come drive our business into the future.- We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.Our Client
- Founded in 1975, Microsoft is an American multinational and one of the most known technologies companies in the world.
- It’s best known for its software products, hardware products and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve moreWhat you'll do
- As a Technical Support for Microsoft, you’ll support deliveries;
- Work with customers to resolve technical customer issues on the Partner Center Platform;
- Determine technical support Pain areas while working with Customers;
- Provide feedback and details to Technical Advisors and PG teams;
- Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors;
- Maintain technical skills through completion of ongoing readiness and Platform training;
- Participate in the creation of future Microsoft support capabilities for the cloud.
What you'll need
- Native German speaker;
- Fluency in English;
- As a Technical Support for Microsoft, you’ll need previous interaction with M365 technology (SPO, EXO) (required);
- Basic Active Directory troubleshooting skills (users, mailboxes) (required);
- Knowledge of Basic API and Networking (required);
- Understand Basic programming (Python, C#,) (is a plus).
**Benefits**:
- Work location: Lisbon - one of the best and sunniest places to live in Europe;
- Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
- One flight per year to your home country (within Europe);
- Health insurance from day one in the company;
- Ongoing certification and training opportunities;
- Respectful and inclusive environment;
- A wealth of opportunities to progress and move business areas projects;
- Flexibility & Work/life balance as a Technical Support for Microsoft;
- Refer a Friend Program with attractive incentives;
- Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.
Teleperformance Portugal
- Teleperformance Portugal is
- **one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute.**
**TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine**
- With more than 13 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.- Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
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