Technical Support
Há 1 mês
Support
- Open-ended contract
- Porto
**Mission**:
Ability to autonomously resolve medium complexity requests;
Preparation and validation of documentation for the Knowledge Base;
Collaboration in internal training and support provision to customer users;
Participation and provision of support services to customers, as requested;
Preparation of periodic service delivery reports;
Adding all necessary minimum information for successful screening;
Communicating resolution of requests to the customer;
Traveling to customers, when necessary.
***:
**Profile**:
High school diploma (professional technical course) or degree in the field of computer science;
Basic knowledge of DB2 and/or SQL Server;
Basic knowledge of the english language;
Ability to analyze and learn;
Communication and presentation skills;
Good time management skills and sense of responsibility;
Emotional control, flexibility, and adaptability;
Team spirit.
What we also valued (optional):
ITIL training/ Basic knowledge of AS400 and Windows/ Basic knowledge of programming and networks/ Knowledge of insurance or some Cleva solution or module.
Take a look at Cleva job offers and join us
-
Technical Support Specialist
Há 4 dias
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob DescriptionBecome the person that customers trust to resolve their Smartex.ai related technical issues and contribute to reducing failure modes over time. We are seeking a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing Service Level Agreements (SLAs). You will diagnose and...
-
Highly Skilled Technical Support Expert Wanted for Night Shift
4 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob DescriptionBecome the trusted technical expert that customers rely on to resolve their Smartex.ai related issues and drive long-term issue reduction. Our team is seeking a skilled Technical Support Specialist to provide round-the-clock technical assistance to our customers, adhering to Service Level Agreements (SLAs). As a key member of our Technical...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Jolera Inc. Tempo inteiroAt Jolera Inc., we're seeking a skilled Technical Support Specialist to join our team. This role is a fantastic opportunity to work with cutting-edge technology and provide exceptional support to our clients.Key Responsibilities:Process and assign service tickets to ensure timely resolutionMaintain service ticket ownership and escalate high-profile issues as...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our client is a leading company in the logistics industry, providing innovative solutions to customers worldwide. Remuneração Estimated salary: R$ 6.500,00 - R$ 8.000,00 per month, depending on experience and qualifications., Descrição Job Overview As a Technical Support Specialist, you will play a critical role in ensuring the...
-
Technical Support Specialist
Há 1 mês
Porto, Porto, Portugal Inetum Tempo inteiroInetum is looking for a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will be responsible for:• Configuring, integrating, and testing software components, applications, and modules;• Diagnosing and resolving technical incidents in customer-facing applications;• Providing autonomous support for...
-
Technical Support Specialist
4 meses atrás
Porto, Portugal Puroclean Certified Restoration Specialist Of Auburn Tempo inteiroBecome the person that customers trust to solve their Smartex.ai related technical issues and make sure that the number of failure modes is reduced over time. What we're looking for We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level...
-
Highly Skilled Support Specialist
2 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are seeking a Highly Skilled Support Specialist to join our Umbrella Functional Consulting & Support Team. This individual will provide technical assistance to customers during the night shift (9pm to 6am, GMT), ensuring timely and accurate solutions to technical problems.Responsibilities:Diagnose and troubleshoot software, hardware, and network...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Closer Tempo inteiroCloser, a 100% Portuguese company founded in 2006, is expanding its presence to multiple countries.**Job Summary:** We are seeking an experienced Technical Support Specialist to join our team in Porto, Portugal.**Responsibilities:**As a Technical Support Specialist, you will be responsible for managing and solving production incidents, coordinating changes...
-
Technical Support Specialist
Há 1 mês
Porto, Portugal Buscojobs Portugal Tempo inteiroBecome the person that customers trust to solve their Smartex.ai related technical issues and make sure that the number of failure modes is reduced over time.What we're looking for We are looking for a Technical Support Specialist to provide technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing the Service Level Agreements...
-
Technical Support Specialist
2 meses atrás
Porto, Porto, Portugal Jujur Tempo inteiroOverviewWe are seeking a highly skilled Technical Support Representative to join our team at Jujur. This role involves providing exceptional technical support to our customers in French and collaborating with our development team to resolve complex issues. The ideal candidate will have strong communication skills, a solid understanding of MySQL, and the...
-
German Speaking Technical Support
6 meses atrás
Porto, Portugal Speakit Jobs Tempo inteiroIn this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on the Partner Center Platform. Whomever you are, whatever you do, bring your ambition and determination and come drive our business into the future. We need those who want to play their part and drive value. Those who want to...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany Overview: At Servdebt, we strive to create a culture of innovation and collaboration. With over 400 employees across Lisbon, Porto, and Madrid, we are a well-established player in the Loan Servicing and Asset Management sector.Salary: Our competitive salary package includes an estimated €25,000 - €35,000 per year, depending on experience and...
-
Technical Support
Há 1 mês
Porto, Portugal Phiture Tempo inteiroSupportOpen-ended contractPortoMission Configuration, integration, and testing of components, programs, and application modules;Diagnosis of incidents in application modules installed at customers;Ability to autonomously resolve medium complexity requests;Preparation and validation of documentation for the Knowledge Base;Collaboration in internal training...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Kcs It Tempo inteiroWe are seeking a talented Technical Support Specialist to join our team at KCS IT. Based in Porto, this hybrid role offers an exciting opportunity for individuals who thrive in dynamic environments and possess excellent technical skills.About the RoleThis full-time position is ideal for someone with a Bachelor's degree in Computer Science or related field,...
-
Technical Support Specialist
4 semanas atrás
Porto, Porto, Portugal Servdebt Tempo inteiroAt Servdebt, we are committed to empowering our customers by fostering a collaborative environment that encourages growth and progress.We are a leading provider of loan servicing and asset management solutions with a diverse team of over 400 professionals across Lisbon, Porto, and Madrid offices. To further strengthen our team, we seek a skilled Technical...
-
Technical Support Specialist
2 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Phiture.About the RoleThis is an open-ended contract position based in Porto, Portugal. As a Technical Support Specialist, you will be responsible for configuring, integrating, and testing components, programs, and application modules.You will also diagnose incidents in...
-
Technical Support Engineer
4 meses atrás
Porto, Portugal Devexperts Llc Tempo inteiroTechnical Support Engineer (Tier 2 - S2L) - Devexperts Career Company Description Devexperts has been working for nearly two decades consulting and developing for the financial industry. We solve complex technological challenges facing the most well-respected financial institutions worldwide. For clients, our most important quality is our in-depth knowledge...
-
Technical Support Strategist
Há 7 dias
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroUnlock a rewarding career as a Technical Support Strategist with our Information Systems consulting firm, Buscojobs Portugal. We've been empowering clients nationwide and internationally since 1999.About the RoleWe're seeking a seasoned Technical Support Leader to join our team in Lisbon or Porto, enjoying a competitive salary range of EUR 40,000 - 60,000....
-
Technical Support
2 semanas atrás
Porto, Portugal Phiture Tempo inteiroSupportOpen-ended contractPorto MissionConfiguration, integration, and testing of components, programs, and application modules;Diagnosis of incidents in application modules installed at customers;Ability to autonomously resolve medium complexity requests;Preparation and validation of documentation for the Knowledge Base;Collaboration in internal training...
-
Technical Support Specialist
3 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroOverviewWelcome to Phiture, a dynamic company seeking a skilled Technical Support Specialist to join our team.As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, ensuring their issues are resolved efficiently and effectively.Job SummaryThis is an open-ended contract position located in...