Customer Service Specialist

3 semanas atrás


Carnaxide, Portugal Solvay Tempo inteiro

Solvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for resources, we aim to be the driving force triggering the next breakthroughs to enable humanity to advance while protecting the planet we all share.

We bond with customers and partners to address today and tomorrow’s megatrends. As a global leader in Materials, Chemicals and Solutions, Solvay brings advancements in planes, cars, batteries, smart and medical devices, water and air treatment, to solve critical industrial, social and environmental challenges. You can count on our innovative solutions to contribute to safer, cleaner and more sustainable future.

**We are looking for**:

- Customer Service focused professional dedicated to support with regular and ad hoc reporting and data analysis

**We count on you for**:

- Own regular and ad hoc Supply Chain reporting and data analysis - prepare and provide information to the stakeholders (to support projects, operations, KPI delivery or continuous improvement initiatives)
- Manage or participate in projects if required
- Suggest and implement improvements within Customer Service processes
- Provide administrative support to the Customer Service team

**You can count on us for**:

- Growth and learning opportunities

**You will bring**:

- Fluent English
- Advanced Excel and Google suite skills
- Strong analytical skills
- Strong customer focus
- Very good communication skills
- Problem solving attitude
- SAP knowledge is a plus
- 2 years in a similar position is a plus

**You will get**:

- Competitive salary and benefits package
- 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations
- Training platform for all employees
- Free language courses (24 languages available)
- Free well-being sessions (physical and psychological)

**Additional information**:

- Hybrid working model (up to 3 times at home)
- The office is located in Carnaxide, Lisbon

LI-MZ2
LI-Hybrid

After 50 years, we are going back to the Moon... Solvay Materials are making it possible once again for Humans to return to the Moon. Check here our Artemis missions with NASA: we will land the first woman and first person of color on the Moon.

Solvay’s purpose is to bond people, ideas and elements to reinvent progress. We can only fulfill this purpose with a diverse workforce that feels respected and appreciated, and has equal opportunities to work, grow and thrive. Our differences, visible or not, are valued. As Solvay seeks to promote unity and not uniformity, we invite you - regardless of background, age, gender, race, national origin, ethnicity, religion, sexual orientation, ability or identity - to consider a future with us.



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