Associate Resource Coordinator

4 semanas atrás

Porto, Portugal RWS Tempo inteiro

**Job Title: Associate Resource Coordinator**

**Location: Either in our Language Office in Porto or Remote within Portugal (home based)**

**About RWS**:
RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise, and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

**About The Role**:
Performs a variety of administrative and coordination functions to support the Translation and Resourcing teams to deliver high quality results. Applies working knowledge of the translation function and coordination skills to ensure effective resourcing of translation projects.

Work schedule: Full time, 40 hours per week. Monday through Friday, approx. from 8 AM to 5 PM (30 minutes or 1 hour lunch).

**Key responsibilities**:
**Operational Excellence -** Contacts freelance translators using the vendor database to staff translation projects. Communicates with manager and/or team on status of requests in a timely fashion. Ensures a high level of accuracy in the vendor database by ensuring Supply Chain update essential information (e.g., booking information, availability, contact info, skills, rates/discounts, performance history.) Supports project activities such as file analysis and preparation, sending prepared information to freelance translators.

**Delivers Quality, Value, and Results -** Ensures qualified resources are identified by clarifying requirements for resources up front (e.g., specific skills, profile, availability). Monitors schedules of freelancers and alerts manager/team of potential resourcing conflicts (e.g., holidays, vacations.) Highlights new resources and performance histories/skills to team in order to identify the best resource for the project.

**Functional Excellence -** Actively learns about processes, policies and tools (e.g., vendor database) in order to perform his/her work efficiently and effectively. Learns strategies to identify the best resources for projects (e.g., understanding skills, search/selection techniques, resource planning.)

**Relationship Building -** Builds strong relationships with team members by demonstrating strong communication skills (e.g., clarifying requirements, providing timely updates). Works collaboratively with the Supply Chain team to ensure updates to the database. Demonstrates a high degree of professionalism when working with external vendors and freelancers.

**Requirements**:

- Degree in Translation, Languages, Administration or similar
- Full Professional Proficiency in English
- Strong organizational skills and attention to detail
- Ability to work under pressure
- Experience in Project Management preferred

**Life at RWS** - We work hard together to deliver for our customers; our expertise, professionalism, and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer, and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the princip

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