Call Centre Quality Team Manager- Office Based

Call Centre Quality Team ManagerLisbon, Portugal€3,000 per month + meal allowance + health insuranceOur client is recruiting for their call centre for a Quality Team Manager who has at least 5 years Quality Management experience in a call centre environment.Job DutiesEstablish and maintain Quality Management system.Implement Operational Excellence Tools...

Quality Team Leader - Office basedLisbon, Portugal€1700 per month + benefitsOur client is recruiting for a Team Leader for their Quality Team.Job Duties Analyse performance data and ensure SLAs are being met Manage team members and KPIs, holidays etc Create and monitor performance metrics, monitor individual performance. Coordinate among various...

United Call Centers, established in 1999, is a globally renowned call center company providing multilingual contact center services with a strong sales focus. Operating in over 50 countries and supporting more than 30 languages and dialects, we are dedicated to delivering exceptional customer experiences. We are currently seeking a dynamic and experienced...

**United Call Centers**, established in 1999, is a globally renowned call center company providing multilingual contact center services with a strong sales focus. Operating in over 50 countries and supporting more than 30 languages and dialects, we are dedicated to delivering exceptional customer experiences. We are currently seeking a dynamic and...

Hours of work: operational hours are 24/7 The Company Our client is an American, fortune 500 multinational a corporation that provides IT services including digital technology, consulting, and operations services. Please find more details about the company below. The Role Are you interested in social media regulation, online free speech, internal controls,...

Hours of work: operational hours are 24/7 The Company Our client is an American, fortune 500 multinational a corporation that provides IT services including digital technology, consulting, and operations services. Please find more details about the company below.The Role Are you interested in social media regulation, online free speech, internal controls,...

Hours of work: operational hours are 24/7 The Company Our client is an American, fortune 500 multinational a corporation that provides IT services including digital technology, consulting, and operations services. Please find more details about the company below.The Role Are you interested in social media regulation, online free speech, internal controls,...

The **Account Manager** is responsible for being a trusted Client advisor, bringing together **United Call Centers**’ expertise and thought leadership to shape solutions and to solve our Clients’ most critical business needs. The Account Manager ensures Client and Customer satisfaction levels and profitability goals are achieved and maintained, and...

An international company with a newly established office in Lisbon is looking for a Customer Support Manager! As the Customer Support Manager, you will be responsible for overseeing and coordinating customer support operations while prioritizing the needs of VIP users. You will also analyze team performance, identify areas for improvement, and implement...

We are looking for an energetic and enthusiastic person to join our team and help with establishment of company’s office in Portugal. About Artec 3D **Tasks**: - Welcoming visitors, ensure visitors comply with Company’s guidelines on access control systems. - Answering and screening phone calls, taking messages, and forwarding calls to the appropriate...

Process Quality Manager Team Leader Lisboa Process Quality Manager Team LeaderLisboaLisboa, Lisboa, Portugal Job Description: We are launching a new position in Airbus Portugal GBS!Responsibilities - your mission:The Process Quality Manager Team Leader intended to be a strong pillar in the Process Management to cover the process related advising, monitoring...

Process Quality Manager Team Leader Lisboa Process Quality Manager Team LeaderLisboa Lisboa, Lisboa, Portugal Job Description: We are launching a new position in Airbus Portugal GBS! Responsibilities - your mission: The Process Quality Manager Team Leader intended to be a strong pillar in the Process Management to cover the process related advising,...

Process Quality Manager Team Leader Lisboa Process Quality Manager Team Leader Lisboa Lisboa, Lisboa, Portugal Job Description:We are launching a new position in Airbus Portugal GBS!Responsibilities - your mission:The Process Quality Manager Team Leader intended to be a strong pillar in the Process Management to cover the process related advising, monitoring...

Process Quality Manager Team Leader Lisboa Process Quality Manager Team LeaderLisboa Lisboa, Lisboa, Portugal Job Description: We are launching a new position in Airbus Portugal GBS Responsibilities - your mission: The Process Quality Manager Team Leader intended to be a strong pillar in the Process Management to cover the process related advising,...

Our client is a global outsourcing company headquartered in the USA employing over 290,000 people in 160 international offices. Well known for partnering with many world-leading brands, this company has an urban-chic style office by the coast in Lisbon, where it is now a hub for support for one of world's biggest IT brands. We are recruiting for an...

Manager Process EngineeringWe want to do different with the essential's things.We are committed to a sustainable corporatism strategy. We believe that success is based on building a team focused on collective well-being, personal and professional development, and based on a work philosophy that enhances the healthy management of our lives. Work-life balance,...

At , we've created the world's leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable. We're quickly expanding, and after growing at 1000% for three years in a row, we're now the fastest-growing Smart Locker company in the world and one of the fastest...

Process Quality Manager Team Leader Lisboa Lisboa, Lisboa, Portugal col-wideJob Description:Job Description:We are launching a new position in Airbus Portugal GBS!Responsibilities - your mission:The Process Quality Manager Team Leader intended to be a strong pillar in the Process Management to cover the process related advising, monitoring and surveillance...

Manager Process EngineeringWe want to do different with the essential's things.We are committed to a sustainable corporatism strategy. We believe that success is based on building a team focused on collective well-being, personal and professional development, and based on a work philosophy that enhances the healthy management of our lives. Work-life balance,...

**As part of the KI group, we shape an efficient future with technology! We have offices in Lisbon, Leiria and Viseu** As part of KI group, xgeeks designs and builds solutions for start-ups, scale-ups and some of the biggest companies in Europe together with an international team. We are a distributed team passionate about tech and experienced in building...