Operations Team Leader

4 semanas atrás


Lisboa, Portugal Tech Mahindra Tempo inteiro

We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.

We are looking for a qualified team leader to manage our team and provide effective guidance.

You will be responsible for supervising, managing and motivating team members on a daily basis.

As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

Ultimately, you should lead by setting a good example and engage the team to achieve goals.

**Responsibilities**:

- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts

**Requirements and skills**:

- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Degree in Management or training in team leading is a plus
- English C1

**Technical skills**:

- Experience in Technical Support, Security Operations, or Incident Response capacity
- Basic knowledge on Python and JavaScript
- Knowledge working with Linux command-line
- Basic familiarity with Docker and Kubernetes (K8s)
- Basic familiarity with MongoDB, Shell Scripting, and Regex
- Experience working with RESTful APIs
- Experience with enterprise cybersecurity tools (SIEM, EDR, Threat Intel, Proxy, etc.)

**Our offer**:

- Base salary above average (x 14months)
- Meal allowance (7,63€ per day worked, in meal card)
- Healthcare and Dental Insurance (since day one)

Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição
- Estacionamento gratuito
- Seguro saúde

Horário de trabalho:

- Turno de 8 horas

Requisito de idioma flexível:

- Português Não Necessário

Tipos de pagamento complementares:

- Décimo terceiro salário
- Subsídio de Natal


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