Customer Service in Romanian

6 meses atrás


Lisboa, Portugal Talentrail Tempo inteiro

**About the job Customer Service in Romanian - Lisbon**:
You will be working for a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. Globally, it has 100 million customers, and over 3 million drivers.

You will be reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe.

**Your Responsibilities**:

- Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
- Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client;
- Make timely escalations that require special attention in accordance with established procedures and comply with all the orders, instructions, procedures related and complementary to the role;

**Requirements**:

- Fluency in Romanian (must be at least C1)
- Communicative level of English ( at least B2)
- Ability to communicate clearly and effectively

**Benefits and employment**:

- The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
- Public and Private health insurance provided by the employer



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