Car Remote Repair Expert Czech Speaker
2 semanas atrás
**Your contribution to something big**:
- Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels.
- 1st level resolution rate: 50% after 6 months, 70% after 12 months
- Follow defined work instructions and escalation processes for all possible types of incidents.
- Track all incidents in our internal incident management system.
- Maintain communication with other Bosch sites, departments, and colleagues who are engaged into the support processes.
- Input for FAQ and knowledge database.
- Establish good relationships with colleagues and customers in order to achieve a correct flow of information.
- Willingness to work in the office and/or remote according to business needs.
**Qualifications**:
**What distinguishes you**:
- Education: Completed vocational education as a master mechanic, automotive mechatronics technician (mechanics and/or electronics), automotive service technician or country equivalent certificate
- Experience and know-how: Minimum 1-3 years of experience working in workshops with cars and/or LGV/HGV.
- Languages:
- Czech oral and written communication skills level C1 (minimum) required and English oral and written communication skills level B2 (minimum) required. Other additional European languages are a plus.
- A team player who is 100% service and solutions focused
- Methodical troubleshooting skills required
- Basic knowledge of IT systems would be an advantage
- Professional experience in a customer facing position would be an advantage
- Soft skills required: Customer orientation, professional communication, able to work well in difficult situations.
**Additional Information**:
In case you live outside Portugal, please bear in mind that you would have to relocate. Additional possible locations would be Madrid (Spain) or Leipzig (Germany).
**What we offer you**:
Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.
**Success stories don´t just happen. They are made...**
**Job Location**:
-
Car Remote Repair Expert Czech Speaker
3 semanas atrás
Lisboa, Portugal Manpower Tempo inteiroManpowerGroup, world leader in Human Resources, is recruiting a Car Remote Repair Expert | Czech Speaker (M/F) for prestigious client. - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication...
-
Car Remote Repair Expert
3 meses atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Czech for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...
-
Car Remote Repair Expert
4 semanas atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Czech for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...
-
Car Remote Repair Expert Dutch Speaker
3 semanas atrás
Lisboa, Portugal Manpower Tempo inteiroManpowerGroup, world leader in Human Resources, is recruiting a Car Remote Repair Expert | Dutch Speaker (M/F) for prestigious client. - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication...
-
Car Remote Repair Expert
2 semanas atrás
Lisboa, Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Polish for a prestigious client in Lisboa:Responsibilities: Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...
-
Car Remote Repair Expert
3 meses atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Danish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...
-
Car Remote Repair Expert
4 semanas atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Danish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...
-
Car Remote Repair Expert Czech Speaker
4 semanas atrás
Lisboa, Portugal Bosch Tempo inteiro**Your contribution to something big**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing communication channels. - 1st level resolution rate: 50% after 6 months, 70% after 12 months - Follow defined...
-
Car Remote Repair Expert
2 semanas atrás
Lisboa, Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Dutch for a prestigious client in Lisboa:Responsibilities: Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...
-
Car Remote Repair Expert
2 semanas atrás
Lisboa, Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Swedish for a prestigious client in Lisboa:Responsibilities: Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...
-
Car Remote Repair Expert Czech Speaker
4 semanas atrás
Lisboa, Portugal Bosch Group Tempo inteiroCompany Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. With over 300 specialized associates and around 15...
-
Car Remote Repair Expert Czech Speaker
2 semanas atrás
Lisboa, Portugal Bosch Group Tempo inteiroCompany Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference. With over 300 specialized associates and around 15...
-
Car Remote Repair Expert
3 meses atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Polish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...
-
Car Remote Repair Expert
4 semanas atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Polish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...
-
Car Remote Repair Expert
3 meses atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Norwegian for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...
-
Car Remote Repair Expert
3 meses atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Dutch for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...
-
Car Remote Repair Expert
4 semanas atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Norwegian for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...
-
Car Remote Repair Expert
4 semanas atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Dutch for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all existing...
-
Car Remote Repair Expert
3 meses atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Swedish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...
-
Car Remote Repair Expert
4 semanas atrás
Lisboa, Portugal ManpowerGroup Tempo inteiroManpower Portugal is currently recruiting a Car Remote Repair Expert native or fluent in Swedish for a prestigious client in Lisboa: **Responsibilities**: - Analyse technical problems (root cause analysis) with cars and/or, light goods vehicles (LGV) and/or, heavy goods vehicles (HGV) of all brands and provide technical assistance to customers by all...
