IT Support Ba
3 meses atrás
**AskBlue **is looking for an
**IT Support BA **to integrate one of your project teams.
**Main Tasks**:
- Investigate production issues, and follow up these issues with IT production support teams and Margin Man editor.
- supervise the production patches delivery process.
- Work with the testing team to conduct system integration testing to ensure quality of delivery.
- Assist to prepare technical deliveries and support implementation by integration teams.
- Write functional specifications and ensure proper documentation of requirements, process mapping and workflow diagramming and impact analysis
- Support UAT (reproduce issues, monitoring, fixing with the team).
- Produce detailed documentation on proposed solutions with estimated costs, and pros and cons.
- Coordinate with multiple Technical teams, Infrastructure and testing teams to deliver the projects.
**Technical Skills**:
- Experience with Forex products (Spot, Forwards, FX Swaps, FX Options, FX Accumulators ) and structured products is good to have
- Good understanding and previous exposure to Forex systems and as Business analyst
- Office suite
- DB queries is a strong plus
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