Italian Customer Support Agent

5 meses atrás


Porto, Portugal Vertente Humana Tempo inteiro

Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you

Vertente Humana is currently recruiting **ITALIAN **speakers for a renowned company located in Porto.
Our client is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through their extensive network of contact centers and remote agents.

**Main responsibilities**:

- Identification of needs;
- Clarify doubts or questions related to the electronic device (Diabetes)
- Treatment of symptoms;
- Back-office tasks.

**What we are looking for**:

- Fluency in Italian, level C1 (Eliminatory);
- Fluency in English, level B1 (mandatory);
- Excellent verbal and written communication skills;
- Good computer skills from the user's perspective (mandatory);
- Ability to organize and prioritize;
- Ability to work flexibly to business needs and under pressure;
- Reside within a 30 km radius of Greater Porto.
- Don't you live in Porto? Don't worry We have a realocation plan that will help you in the process of moving to the beautiful city of Porto._

**Work schedule**:

- Availability to work Monday to Sunday (24/7)
- The schedules are rotating fortnightly;
**What we offer**:

- Relocation Package;
- Employment contract;
- Initial and continue training;
- Multicultural environment;
- Dynamic team;
- Attractive salaries that match your skill set and language;
- Work from Office in Porto.

**Tipo de oferta**: Full-time



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