Italian Customer Support Specialist

1 semana atrás


Porto, Porto, Portugal Sitel Corp. Tempo inteiro

Job Title: Italian Customer Service Representative for Fintech Service Company

About the Role:

We are seeking a skilled Italian customer service representative to join our team. The ideal candidate will have a native or fluent level of Italian, as well as strong English communication skills.

Key Responsibilities:

  • Provide exceptional customer service to Italian-speaking clients via various communication channels.
  • Respond to customer inquiries in a timely and professional manner, adhering to company policies and procedures.
  • Analyze customer service statistics and compile accurate reports on a weekly basis.
  • Collaborate with other departments to bring relevant customer insights to support the overall business strategy.

Requirements:

  • Native or proficient level of Italian (C2).
  • Intermediate level of English (at least B2).
  • Excellent listening and written/oral communication skills in supported languages.
  • Self-organized, planning, and prioritization skills.
  • Ability to work under pressure and adapt quickly to adverse situations.

About Us:

We believe in creating memorable associate experiences and improving our employees' quality of life.



  • Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Customer Support Specialist - Italian LanguageWe are seeking a highly motivated and customer-focused Italian-speaking Customer Support Specialist to join our team in Porto, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to our Italian-speaking customers through various communication...


  • Porto, Porto, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Customer Support RoleWe are seeking a skilled Italian-speaking customer support specialist to join our team in Porto, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to our Italian-speaking customers via phone, email, chat, and social media channels. Key Responsibilities: Provide timely and...

  • Customer Support Specialist

    4 semanas atrás


    Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support SpecialistAre you a fluent French or Italian speaker with a passion for customer support? We are seeking a Customer Support Specialist to join our team in Porto. As a Customer Support Specialist, you will be responsible for assisting our customers in both French and Italian, providing solutions to their inquiries and ensuring a positive...


  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    Italian Language Customer Support Specialist OpportunityAre you fluent in Italian with strong communication skills? We are looking for an Italian Language Customer Support Specialist to join our team in Porto and work with leading global brands.Position Overview:As a customer support representative, you will be the voice of a prominent brand, providing...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Specialist for Italian-speaking ClientsWe are seeking a highly skilled Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional support to our Italian-speaking clients via phone, email, chat, and social media.Key...

  • Customer Support Specialist

    2 semanas atrás


    Porto, Porto, Portugal Transcom Tempo inteiro

    About the RoleWe are looking for a skilled Customer Support Specialist with advanced Italian language skills to join our team at Transcom.In this role, you will be providing customer support via multiple channels, including calls, chats, and emails.You will work closely with our team to ensure high-quality customer experience and meet our service level...

  • Customer Support Specialist

    4 semanas atrás


    Porto, Porto, Portugal TeamViewer Tempo inteiro

    Key ResponsibilitiesWe are seeking a highly skilled Customer Support Specialist to join our Italian team. As a key member of our Customer Support Team, you will be responsible for delivering an exceptional customer experience to our Italian clients.Provide technical and accounting support to our existing Italian customers via phone, ticket, and chat....


  • Porto, Porto, Portugal TeamViewer Tempo inteiro

    About the RoleWe are seeking a Customer Support Specialist for the Italian market to join our TeamViewer Customer Support Team. As a key member of our team, you will be responsible for providing exceptional customer support to our Italian customers, ensuring their technical and accounting issues are resolved efficiently and...


  • Porto, Porto, Portugal Adecco Tempo inteiro

    We are seeking a highly skilled Italian Language Support Specialist to join our team at Adecco. As an Administrative Assistant proficient in Italian and English, you will play a crucial role in preparing customs entry documentation, checking customs documentation accuracy, and ensuring timely clearance. Your excellent communication skills, fluency in Italian...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities:Provide customer support in Italian for inquiries related to products, services, orders, and billing via phone, email, and chat. Utilize problem-solving skills to efficiently resolve customer issues while maintaining a professional demeanor.Qualifications:Language Requirements: Native Italian speaker with excellent written and verbal...

  • Customer Support Specialist

    4 semanas atrás


    Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Customer Support Representative (French and Italian Speakers)We are seeking a highly skilled Customer Support Representative to join our team in Porto, Portugal. As a Customer Support Representative, you will be responsible for providing exceptional support to our customers in both French and Italian, resolving product or service issues, and building...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the Company: We are a leading mobile point-of-sale (mPOS) company in Europe, revolutionizing payment solutions for small businesses. Our mission is to empower merchants with a seamless card payment experience using our innovative smartphone-based device. We are committed to transparency in pricing and customer satisfaction, redefining the industry....


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    We are seeking a skilled Italian Customer Service Advisor to join our team at Cross Border Talents. Our client, a leading player in the European mobile point-of-sale (mPOS) industry, requires a dedicated professional to provide exceptional support to their Italian-speaking customers.Key Responsibilities:Provide customer support to Italian-speaking clients...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the ClientWe are a leading mobile point-of-sale (mPOS) company in Europe, revolutionizing payment solutions for small businesses. Our innovative smartphone-based device has empowered merchants across 31 countries with a seamless card payment experience.Role OverviewPosition: Customer Service AdvisorLocation: PortoKey Responsibilities:Provide...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Key Responsibilities: Provide customer support in Italian for inquiries related to products, services, orders, and billing via phone, email, and chat. Troubleshoot and resolve customer issues with efficiency and professionalism. Collaborate with internal teams to address more complex issues and ensure customer satisfaction. Maintain detailed and accurate...


  • Porto, Porto, Portugal Headhunt International Tempo inteiro

    Italian Customer Support & German Technical Support OpportunitiesJob Description:Headhunt International is seeking an experienced Italian Customer Support Specialist to join our team in Athens, Greece. As a Customer Support Specialist, you will be responsible for providing top-notch customer service to our clients in Italian, while also handling German...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the CompanyWe are a leading mobile point-of-sale (mPOS) company in Europe, revolutionizing payment solutions for small businesses. Our innovative smartphone-based device empowers merchants with a seamless card payment experience.Role OverviewPosition: Customer Service AdvisorLocation: PortoLanguages: Italian (Native) + English (B2)Key...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled Italian Customer Service Advisor to join our team at Cross Border Talents. Our client, a leading player in the European mobile point-of-sale (mPOS) industry, requires a dedicated professional to provide exceptional support to their Italian-speaking customers.Key Responsibilities:Provide top-notch customer support via phone,...

  • Customer Support Specialist

    4 semanas atrás


    Porto, Porto, Portugal Randstad Portugal Tempo inteiro

    Job Description:We are seeking a highly skilled Customer Support Agent to join our team in Porto. As a key member of our support team, you will be responsible for providing exceptional customer service to our Italian-speaking clients.Key Responsibilities:Be the voice of the company and the direct link with business partners.Take care of the Italian-speaking...


  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    Talent Trail Recruitment OpportunityTalent Trail is seeking a skilled Italian language customer support representative to join our team in Porto, Portugal.Job Overview:As a customer support specialist, you will be the voice of a prominent brand, providing top-tier support to customers. You will engage with clients through phone, chat, and email, resolving...