Italian Speaking Customer Service Representative
2 semanas atrás
As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via email/phone calls.
Key responsibilities include:
- Providing exceptional customer service and support in Italian.
- Resolving customer complaints and issues efficiently.
- Communicating effectively with customers to understand their needs and concerns.
- Working collaboratively with colleagues to achieve team goals.
We're looking for a talented and customer-focused individual who is fluent in Italian and has excellent communication skills. If you're passionate about delivering top-notch customer service and have a strong desire to succeed in a dynamic work environment, we'd love to hear from you.
Why Cross Border Talents?
- Competitive compensation package.
- Opportunities for career growth and professional development.
- A supportive and diverse team environment.
- Comprehensive training and ongoing learning opportunities.
Location: Porto, Portugal
Work model: On-site
Requirements:
- Italian C2 level.
- English B2 level.
- Customer-centric attitude.
- Excellent communication skills.
- Problem-solving abilities.
- Adaptability and multitasking skills.
- Basic computer skills.
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