Italian Speaking Customer Service Representative

2 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via email/phone calls.

Key responsibilities include:

  • Providing exceptional customer service and support in Italian.
  • Resolving customer complaints and issues efficiently.
  • Communicating effectively with customers to understand their needs and concerns.
  • Working collaboratively with colleagues to achieve team goals.

We're looking for a talented and customer-focused individual who is fluent in Italian and has excellent communication skills. If you're passionate about delivering top-notch customer service and have a strong desire to succeed in a dynamic work environment, we'd love to hear from you.

Why Cross Border Talents?

  • Competitive compensation package.
  • Opportunities for career growth and professional development.
  • A supportive and diverse team environment.
  • Comprehensive training and ongoing learning opportunities.

Location: Porto, Portugal

Work model: On-site

Requirements:

  • Italian C2 level.
  • English B2 level.
  • Customer-centric attitude.
  • Excellent communication skills.
  • Problem-solving abilities.
  • Adaptability and multitasking skills.
  • Basic computer skills.


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