Process & Training Specialist, Senior (Nje)

Há 14 horas


Oeiras, Portugal NetJets Europe Tempo inteiro

**Purpose of Position**:
Facilitate process and cultural change associated with the implementation of new process and procedures, aiming to facilitate people development, and improving communication and information clarity within the Ops Planning team, with a clear focus on the Operations team performance improvement.

The role entails focus on continuous process improvement and flexibility to design and organize training courses by combining creativity, research, and analysis of existing materials.

**Tasks and Responsibilities**:

- Coordinate with the Ops Planning Strategic Initiatives Manager in assuring best practices for the Operations Planning **process improvement** activities, namely:

- Develop process mapping activities aiming to simplify and streamline the process, increasing team’s productivity.
- Facilitate process and cultural change associated with the implementation of new systems and procedures, supporting the Operations Planning teams.
- Coordinate with the Ops Planning Strategic Initiatives Manager in assuring best practices for the Operations Planning **training **activities, namely:

- Establish, budget, implement, and monit the Yearly Ops Planning training calendar.
- Foster a culture of shared knowledge, by developing clear communication channels, by maintaining a shared news and articles infrastructure, and by supporting the most senior team members in developing training materials and courses, incorporating those contents in the Yearly Ops Planning training calendar.

**Education**:

- Bachelor's in Business Management or Engineering

**Certifications and Licenses**:
**Years of Experience**:

- 4-6 years of experience

**Core Competencies**:

- Adaptability
- Collaboration
- Curiosity
- Service-Oriented
- Strives For Positive Results

**Knowledge, Skills, Abilities and Other (KSAOs)**:

- Bachelor’s degree in business management, engineering, or related field.
- 4-6 years of experience in project management, training delivery or similar role.
- Certification of Pedagogical Competences (mandatory).
- Familiarity with different teaching methods and materials.
- Fluency in Business English (written and spoken).
- Knowledge in creating, developing and updating specialized learning contents.
- Strong Presentation and communication skills.


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