Cybersecurity Operations Change Manager
Há 2 dias
Our IT Division (Group Information Systems) is looking for his/her **Cybersecurity Operations Change Manager** to be based in **Santa Maria da Feira (Porto, Portugal)**. Reporting to our Manager, Security Operations (Internal & External), the role is to analyze requests and proceed to implementation or manage changes on Cybersecurity solutions/services, liaising with requesters for any further question, or rejecting requests that must not be accepted, according to applicable policies and best practices.
He/She is responsible for ensuring proper configuration and run of all Faurecia Cybersecurity solutions/services, ensuring their maintenance and fixing vulnerabilities.
**The main missions of the role are to**:
- Manage, staff and operate the worldwide Cybersecurity Change Operations team for the Group (9 persons).
- Develop processes and procedures with necessary, efficient and pragmatic workflows to streamline cybersecurity operations.
- Develop trust-based relationships with requesters to fully understand their needs and implement necessary changes, while ensuring proper cybersecurity risk management and seeking for consensus.
- Ensure compliance with information security standards, policies and procedures. Implement industry best practices and solutions and communicate appropriately on it.
- Validate the implementation of cybersecurity solutions suggested by the Project team, ensuring that all operational documentation is available, according to Handover process.
- Communicate planned / emergency changes to all other necessary departments (including Applications and Infrastructure teams), along with all potential impacts.
- Define and update which critical operations require to be executed in a 4-eye principle.
- Define and enforce roll-back procedures either global or specific to each change in order to execute them in a fail-safe way, to protect our business continuity.
- Report on the operations performed by the Cybersecurity Change Operations team to the Cybersecurity Operations manager.
For this role, the following soft skills are key:
- Flexible thinking
- Teamwork and Team Leadership
- Client Focus
Proper communication skills
- Exercise tact and diplomacy
- Resilience to stress.
The following skills are also necessary for this role:
- Provide hands-on technical expertise in Cybersecurity integration, deployment and operation (including fine-tuning).
- Demonstrate capacity-planning skills.
- Prioritize workload - this role will involve significant multitasking
- Act in a result-oriented manner.
- Demonstrate planification skills.
- Distinguish urgency from regular operation.
- Demonstrate analytical problem solving and investigation skills.
- Distinguish malicious (hacking / malware) activity from other issues.
- Demonstrate excellent communication (English compulsory. French, Spanish, German or Portuguese would be a benefit) and interpersonal skills, ability to coordinate and build effective relationships.
- Be curious and demonstrate self-learning abilities.
- Demonstrate motivation to integrate multidisciplinary international IT teams, work in a matrix and multicultural organization.
- Commit to observe highest ethical standards and adhere to Faurecia’s Code of Ethics and Code of Management.
**Qualifications**
- Bachelor’s degree required and 10+ years of experience working with design, installation, integration and operations of Cybersecurity solutions.
- Expertise in the area of LAN (routers, switches, authentication servers, firewalls, EDRs, IDS, WIFI equipment, telephony/TOIP, and all associated protocols) and WAN (Internet Gateways, RAS, load balancers, proxies, DLP systems, clouds).
- Implementation experience with Cybersecurity solutions, including cloud solutions (Azure, Infrastructure-as-a-Code, etc.).
- Admin experience of systems/network/Cybersecurity solutions, including optimization of the efficiency of such systems.
- Knowledge of vulnerability management solutions.
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