Customer Account Specialist B2B
3 semanas atrás
**Description**:
Estamos à procura de um Customer Account Specialist (M/F), para integrar a nossa Tribo.
Se és uma pessoa comunicativa, apaixonada pelo atendimento ao cliente e queres fazer parte de uma empresa inovadora, esta é a oportunidade que procuras
**A tua missão**:
- Gerir a nossa carteira de clientes/agentes (B2B), de forma a estabelecer uma relação sólida e de confiança;
- Manter um alto nível de satisfação dos clientes/agentes antecipando as suas necessidades, garantindo a sua felicidade e o seu comprometimento;
- Lidar com clientes/agentes para realizar tarefas de cobrança e de verificação de faturas;
- Identificar novos parceiros e apresentar-lhes as nossas experiências;
- Garantir material promocional nos diversos agentes/clientes bem como nos pontos de venda da empresa.
**Requirements**:
**O que pretendemos**:
- Habilitações académicas 12º ano ou Licenciatura;
- Apresentação cuidada;
- Carta de condução de ligeiros (fator obrigatório);
- Experiência na função (fator preferencial);
- Forte orientação para o cliente;
- Excelente capacidade de comunicação e empatia;
- Capacidade de iniciativa, de antecipação e com foco em soluções;
- Forte espírito de equipa;
- Contagiar entusiasmo e energia;
- Sentido de responsabilidade, planeamento e organização;
- Forte orientação para resultados;
- Excelente conhecimento da língua inglesa falado e escrito (conhecimentos de outros idiomas serão valorizados);
- Compromisso com os valores de simplicidade, sustentabilidade, liderança, confiança e evolução/desenvolvimento pessoal.
**O que oferecemos**:
- Contrato de trabalho a Termo;
- Horário de trabalho das 9h00 às 18h00, com 2 folgas semanais ao sábado e domingo;
- Remuneração compatível com a função e experiência demonstrada;
- Formação inicial e contínua;
- Dia de Aniversário;
- Ticket de Refeição, de acordo com a politica interna da empresa;
- Condições especiais para ti e para a tua família usufruírem das nossas experiências;
- Integração numa equipa jovem, dinâmica e inspiradora;
- Cultura informal, onde interagimos todos de forma igual;
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