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Customer Support Agents

5 meses atrás

Porto, Portugal Kelly Services-Portugal Tempo inteiro

Publicado- 29-Aug-2023- Salário- Localização- Porto- Categoria- Permanente- Sector- Apoio ao Cliente e Contact Center- Referência- BBBH627180**Descrição**:
**Job Type**: Permanent, Full-time
**Job Location**: Porto - Trindade
**Workplace**: On-site
**Salary**: net monthly amount of 1300€ (includes base salary, holiday and Christmas allowance paid every month in small parts, and meal allowance), plus performance bonus.
**Work schedule**: Monday to Friday, 8h/day between 08 am and 07 pm, Saturday between 08 am and 05 pm, Sunday fixed off + 1 rotating off.

Kelly is currently recruiting **Customer Support Agents**(M/F) with fluency in the Dutch language, to integrate a project of a well-respected client located in the center of Porto.
The main mission of this role is to provide excellent support to customers of one of the most renowned banks in Europe, regarding questions about insurance, credit, and other banking issues.
Our client is a prestigious international company of French origin, which has been operating in the field of Customer Relationship Management for over 30 years, with know-how in various business areas.
**What benefits can you expect?**
- Work contract directly with our client;
- Base salary + meal allowance + performance bonus + attendance bonus;
- Integration in a dynamic team and positive work environment.

**What tasks does this role include?**
- Receiving calls from various customers to resolve issues on various topics;
- Backoffice tasks.

**What will you bring to the role?**
- Domain of the Dutch language (oral/written): level C1 or higher (mandatory);
- Good communication skills;
- Previous experience in similar tasks;
- Good command of IT tools from the user's point of view;
- Dynamism, proactivity, ambition, and determination.

Ready to apply?
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