Marketing Manager
6 meses atrás
**What's in it for you**:
To manage retail and telemarketing transformation projects, eg. Digital transformation, efficiency projects;
**What you’ll do**:
- Identify new opportunities for developing retail and telemarketing processes, that could increase customer experience;
- Implement digital transformation projects;
- Implement skyline efficiency project in retail;
- Develop new platforms that lead to more empowerment of the sales channels (eg. Renewals and retention projects);
- Develop and execute action plans to deliver and grow sales and operations performance;
- Drive high NPS through delivering excellent end to end customer experience.
**Who you are**:
- Bachelor’s or master’s in Management, Marketing or similar;
- 1-3 years’ experience in similar role;
- Experience in retail and/or telesales industry;
- Digital and technology-oriented mindset;
- Data analysis;
- Strong intuition about consumer behaviour and motivation;
- Strong written and verbal communications, persuasion skills and ability to influence behaviours;
- Great project management and organisation skills and capable of dealing with different stakeholders and challenges simultaneously and under pressure;
- Critical thinking and problem-solving orientation;
- Portuguese/English Language proficiency.
**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
Together we can.
**Not a perfect fit?**:
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