Product Marketing Manager

Há 4 dias

Lisboa, Portugal Zendesk Tempo inteiro

Job Description
- Please note, you must have the right to work in Portugal to be eligible for this position. We are not able to offer visa sponsorship for this role._

**Are you passionate about shaping the future of AI products? Zendesk’s award-winning Product Marketing team is searching for a driven Product Marketing Manager to play a pivotal role in advancing our Zendesk AI solutions.**

In this role, you’ll take on key responsibilities in product marketing, including driving research, crafting compelling messaging and positioning, providing expert enablement and GTM support. You’ll also work closely with teams across the organization to bring Zendesk’s vision to life, making a real impact as we achieve our company goals together. If you’re excited by cross-functional collaboration and enjoy ‘rolling up your sleeves’ to deliver results, this role offers you the chance to thrive at the forefront of AI product marketing.

Reporting to the Director of PMM, and working closely with the Senior PMMs on the team, you’ll be a valued part of the Zendesk AI team and will help shape the future of our AI-driven offerings. Join us, and let’s make a difference

**What you'll be doing**
- Developing fundamental insights of our market, customers, key buyers, and competitors for Zendesk AI admin and agent capabilities
- Launch and bring to market new capabilities as part of the Zendesk Advanced AI add-on
- Be an evangelist for the Zendesk AI product strategy and functionality. Understand and simplify product functionality into real value-based messaging
- Enable our internal partners on clear & consistent messaging and craft materials to support customer-facing interactions, e.g. sales pitch decks, messaging source documents, use cases, personas, etc
- Be the connective tissue - collaborate with Product, Marketing, Sales, Success, Operations, and Enablement teams to develop strategic frameworks and assets for use in campaigns, enablement, press releases, analyst briefings, etc
- Bring an ownership mentality to offer innovative ideas to up-level deliverables or improve processes
- Help maintain internal alignment with other parts of the company including Product, Sales, Customer Success, and Marketing

**What you’ll bring to the role**
- 4-6+ years experience in Product Marketing in software and technology; preference given to those with experience with SaaS and/or Customer Experience/Service software
- Articulate and very skilled at storytelling in a simple straightforward way
- Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and ability to process information quickly to deliver against tight deadlines
- Executive presence and ability to engage with senior leadership in a constructive and collaborative manner
- Determination to focus on outcomes and be self-motivated and directed
- A customer-first mentality

**What to expect from the hiring process**:

- Initial conversation with Talent Partner (15 mins)
- Interview with the Hiring Team (30 mins)
- Panel Interview (45 - 60 mins)

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

**The intelligent heart of customer experience**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

  • Junior Marketing Manager

    Há 7 dias

    Lisboa, Portugal Experis Sales & Marketing, Retail Tempo inteiro

    Freudenberg Home and Cleaning Solutions is a leading international company for branded cleaning products and systems as well as laundry care products. Detailed market expertise, innovation, effective new products and a strong customer focus all help the company succeed. International market and customer research, innovation centers and production facilities...

  • Product Marketing Manager

    3 semanas atrás

    Lisboa, Portugal Go4Mobilty Tempo inteiro

    **ABOUT US**: At **Go4Mobility**, we are your trusted partner for **Digital Mobile Solutions**. As a leading technology company, we specialize in **multichannel digital communication and messaging services**, helping businesses enhance interactions with their customers through seamless and innovative solutions. We are looking for a **Product Marketing...

  • Product Marketing Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Planner 5D Tempo inteiro

    About us: Planner 5D is a global hub for home design, uniting over 100+ million users in 230 territories around our planet (yes, we have 2 users connecting from Antarctica each month).Our platform simplifies the home renovation process from concept to execution, and this process has never been more straightforward with our cutting-edge software.You don't...

  • Product Marketing Manager

    4 semanas atrás

    Lisboa, Portugal Canonical - Jobs Tempo inteiro

    **What is Canonical?** Canonical is the global open source solutions provider and the publisher of Ubuntu. Since 2004 Canonical has led the way in providing free open source software solutions has created, putting innovation in the hands of everyone. Our portfolio of solutions are designed to support enterprises to innovate from the datacentre to the edge;...

  • Product Marketing Manager

    Há 6 dias

    Lisboa, Portugal Qamine Portugal, Tempo inteiro

    **Your mission**: We're looking for a highly motivated Product Marketing Manager to join our Marketing team. In this role, you will be responsible for bridging the gap between the product development, sales and marketing teams. You will help identify target markets, refine Codacy’s ICP and persona segments, and align product initiatives. You will develop...

  • Marketing Product Manager

    Há 20 horas

    Lisboa, Lisboa, Portugal Paddle Tempo inteiro

    **Paddle's Vision**We're a company that's dedicated to simplifying the complexities associated with payment infrastructure. By acting as a Merchant of Record for our customers, we provide a seamless and efficient experience.As a Senior Product Marketing Manager, you'll play a critical role in driving our vision forward. You'll work closely with various teams...

  • Product Marketing Manager

    Há 4 dias

    Lisboa, Lisboa, Portugal payabl. Tempo inteiro

    This role is about: The Product Marketing Manager will enhance our marketing team's capabilities by establishing a seamless connection between product development and marketing. This role is essential to positioning our products effectively in the market, creating value-driven marketing strategies, and ensuring alignment between stakeholders. The PMM will...

  • Product Marketing Manager

    Há 4 dias

    Lisboa, Portugal Idera, Inc. Tempo inteiro

    We build **cutting-edge software testing tools**. Our flagship product, **Xray, leads the test management market**. More than 5.6 million users across 5,000 companies trust Xray to manage 100+ million test cases each month. Every day, we work to provide integrated solutions that transform how our customers develop, test, and ship the software they...

  • Senior Product Marketing Manager

    Há 2 dias

    Lisboa, Lisboa, Portugal Backbase Tempo inteiro

    .Senior Product Marketing Manager (Retail Banking & Wealth) *this position is Europe remote* As a Senior Product Marketing Manager, you are the critical facilitator of product knowledge within Backbase, ensuring our global go-to-market is executed successfully and product information is always up to date and ready for use by customer-facing teams.You ensure...

  • Senior Product Marketing Manager

    Há 5 horas

    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Senior Product Marketing ManagerWe are currently seeking a highly skilled Senior Product Marketing Manager to join our team.About the Role:5+ years of experience in product marketing or equivalent experienceEnterprise software experience working at B2B technology companies selling into large enterprises with a multi-product portfolio or platformBachelor's...

  • Senior Product Marketing Manager

    Há 5 dias

    Lisboa, Portugal Zeiss Group Tempo inteiro

    ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 7.5 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Market. The Senior...

  • Product Marketing Manager

    1 semana atrás

    Lisboa, Portugal PagerDuty Tempo inteiro

    **Why We Need You**: As a Product Marketing Manager at PagerDuty, you'll be supporting go-to-market strategy for different products, building messaging and assets for product launches, developing persona-based content, enabling the field, and much more. In this role, you will be managing the external-facing efforts for our portfolio of products that are part...

  • Product Marketing Manager

    1 semana atrás

    Lisboa, Portugal PagerDuty External Tempo inteiro

    **Why We Need You**: As a Product Marketing Manager at PagerDuty, you’ll be supporting go-to-market strategy for different products, building messaging and assets for product launches, developing persona-based content, enabling the field, and much more. In this role, you will be managing the external-facing efforts for our portfolio of products that are...

  • Product Marketing Manager

    4 semanas atrás

    Lisboa, Lisboa, Portugal Paddle Tempo inteiro

    What do we do?Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and,...

  • Product Marketing Manager

    Há 7 dias

    Lisboa, Lisboa, Portugal Paddle Tempo inteiro

    What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure.Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers.That means we take away 100% of the pain of payment fragmentation.It's faster, safer, cheaper, and,...

  • Product Management Strategist

    Há 4 dias

    Lisboa, Lisboa, Portugal Product People Tempo inteiro

    Company OverviewAt Product People, we are committed to delivering exceptional product management services in Europe. Our team of experts helps businesses succeed by providing guidance on product strategy, operations, and leadership. We empower our clients to achieve their goals by sharing knowledge generously and managing the unglamorous hands-on work of a...

  • Senior Product Manager

    2 semanas atrás

    Lisboa, Portugal Product People Tempo inteiro

    We're a professional services firm (B2B) focused exclusively on Interim Product Management services. Our mission is to help companies discover and deliver great products faster. We do unglamorous hands-on work of a Product Manager/Owner, Ops, or Product Leader on an interiM/Fractional basis (3+ months). We onboard fast, align teams, and deliver...

  • Product Marketing Manager

    4 semanas atrás

    Lisboa, Lisboa, Portugal Swapcard Tempo inteiro

    Our MissionSwapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that's why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.Our VisionAt...

  • Product Marketing Manager

    Há 4 dias

    Lisboa, Portugal Gorgias Tempo inteiro

    Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns. As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace...

  • Product Marketing Manager

    Há 2 horas

    Lisboa, Lisboa, Portugal ValGenesis Inc. Tempo inteiro

    About the RoleValGenesis is seeking a Product Marketing Manager with expertise in Life Sciences drug development (CMC related) and regulatory processes to drive the product marketing activities for ValGenesis' Process Lifecycle Suite. This individual will act as a product advocate and evangelist, clearly articulating ValGenesis' unique value proposition to...