Technical Support Agent

Há 2 dias


Porto, Portugal CPL Recruitment Tempo inteiro

**TECHNICAL SUPPORT AGENT - GERMAN SPEAKER**

Are you interested in IT? Do you want to start your career in a multicultural environment and have the opportunity to explore Ireland? Do you speak **German**? Great This is for you

**What do we offer?**
- Base annual salary of **€32,000**:

- Full-time, permanent Contract with IBM
- **€500 Relocation Support**:

- Career Progression
- **Working from Home until further notice**:

- Flexible working hours and shifts
- 21 days holidays + 1 company day + Birthday & 9 Bank Holidays off
- Discounted Health Plan, PRSA and Bike to Work Scheme
- Full-paid Training and Free E-Learning

**What do you need?**
- Fluent near-native level (C1/C2) of **German** (written and oral) and Fluent English (C1)
- High school diploma** (STX, HHX, HTX, HF or another equivalent leaving certificate)**:

- Recent work experience and professional understanding of customer service
- Able to work in a team and team & personal related target
**What is going to be your task?**
- Deliver B2B service to customers who directly contacted you
- Providing an excellent experience of support to the customers



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