![GentleWay](https://media.trabajo.org/img/noimg.jpg)
Urgent German
4 semanas atrás
**Project details**:
- Possible start on **12/07/2023**:
- **Previous experience is not required, training is is provided at the beggining of work.**:
- **Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro**:
- Recruitment process 100% online
- Working schedule (2 Shifts system): Monday -Sunday (1st shift : 8:00 - 17:00 & 2nd shift: 13:00 to 22.00) - 40h/5days per week incl. Public Holidays
**Client**:
Our client is an American San Francisco-based company operating an online marketplace for short-term homestays and experiences.
The Company was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed 1.4 billion guest arrivals in almost every country across the globe.
**Your responsabilities**:
- Respond professionally and with empathy to any interaction with the community including urgent situations
- Investigate and resolve the complaint, provide detailed documentation of the circumstances, proceed with the investigation and justify the proposed resolution
- Process insurance policy administration or cancellation requests
- Manage escalated or urgent calls where customer may be very upset
**Our expectations**:
- You speak German in proficiency
- Intermediate English level (at least B2)
- Excellent communication skills, both written & verbal
- You are self-motivated, and you like to work in the team
- An ability to work in shifts
**Main duties**:
- Possible start on **12/07/2023**:
- Working schedule (2 Shifts system): Monday -Sunday (1st shift : 8:00 - 17:00 & 2nd shift: 13:00 to 22.00) - 40h/5days per week incl. Public Holidays
- **Competitive salary and remuneration system (incl. meal allowance)**:
*1283€ gross x 12months (or 1100€ gross x 14months-basic salary),
*up to 100€ gross monthly performance bonus,
*meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
- Full time employment, 6 months fixed-term renewable contract
- **Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro**:
- Private Health insurance with a dental plan (after 6 months of the contract)
- 100 % paid training is provided at the beginning of the work
- Online recruitment process
German #Alemão #Deutsch #Homeoffice #Remote #CustomerService #Portugal
Art der Stelle: Vollzeit
Gehalt: 1.295,00€ - 1.395,00€ pro Monat
Bewerbungsfrage(n):
- Your current location:
- The closest possible starting date for you:
Sprache:
- deutsch min C2 (Erforderlich)
- englisch min B1 (Erforderlich)
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