Customer Support Agent

3 meses atrás


Porto, Portugal HireOn Ltd Tempo inteiro

Position: Customer Service Representative

Location: Lisbon, Portugal

Work model: On-site

Employment type: fixed term (6 months) with possibility of extension / permanent contract

Remuneration: € 1100 + 450 language bonus + 167 meal card
- Abroad: 4 weeks in a hotel + up to 700€ reimbursement after 90 days, From Portugal: 2 weeks hotel + up to 150€

**DUTIES AND RESPONSIBILITIES**:

- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered.

**REQUIREMENTS**:

- C1 German with great linguistic expression and B1 English, both oral and written
- Ability to take stressful situations well.

**OFFER**:

- A dynamic and creative team with positive and friendly atmosphere
- Relocation support
- Shifts on weekly rotation with colleagues covering operating hours from Monday to Saturday from 8 AM to 5 PM
- Food vouchers
- Guidance and tools to reach your full potential

Pay: From 1,700.00€ per month


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