Data Operations Associate

6 meses atrás

Lisboa, Portugal Darkroom Tempo inteiro

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a vertically integrated digital agency pioneering the next generation of consumer-facing brands. A category leader in results-driven growth marketing, Darkroom’s success is attributed to our unique partnership model, purposefully built to launch brands to market and accelerate growth across direct-to-consumer. Our model is predicated on three major partnership structures — Growth & Scaling, Digital Platforms, and Brand & Product Launches - threaded by one cohesive, interdisciplinary team.

Taking the startup mindset to the agency space, the collective expertise of our team of entrepreneurs and senior digital marketers are deeply aware of the newest trends in e-commerce, development, and digital marketing. Our learned experience has allowed us to take clients (and internal ventures) from $0 to millions in revenue in just a few months. We work with game-changing brands: Crate & Barrel, Popchips, FEED, Olipop, & CALPAK, to name a few.

The Operations Associate will be key in the building, reforming, and implementation of Darkroom’s core processes. This will include cross-departmental collaboration, steadfast innovation, and the ability to problem solve at both micro
- and macro-levels.

**_ This role supports teams working in US Eastern Standard/Daylight Time and should be flexible to support and work in these times._**

**What you’ll do**:
As an Operations Associate, you will be responsible for the following tasks:

- ** Menu Management**:

- Build and maintain restaurant menus on various online platforms, including Toast, UberEats, DoorDash, and Grubhub.
- Ensure all menu items are accurately described, priced, and categorized for optimal customer browsing and ordering.
- Regularly update menus to reflect changes in pricing, item availability, and seasonal offerings, keeping them current and enticing.
- ** Collaboration with Culinary and Marketing Teams**:

- Collaborate closely with your Growth Manager counterpart & clients to ensure menu descriptions are compelling, accurate, and aligned with the clients brand objectives.
- Work alongside the marketing team to promote menu changes, special promotions, and seasonal offerings effectively.
- ** Customer Support**:

- Respond to customer feedback and inquiries on behalf of our restaurant clients promptly and professionally.
- Address customer concerns, resolve issues, and provide outstanding customer service to enhance customer satisfaction and loyalty.
- ** Data Analysis**:

- Analyze menu performance data, customer reviews, and feedback to identify trends and opportunities for improvement.
- Provide insights and recommendations to optimize menu offerings and enhance the customer experience.
- Previous experience in restaurant operations, menu management, or customer support is preferred but not mandatory.
- Comfortability managing multiple tasks at once;, e.g. meetings, delivery of assets, team assignments, etc.
- You have experience with data processing & tracking
- Strong attention to detail and organizational skills.
- Excellent communication skills, both written and verbal.
- A passion for the restaurant industry and a customer-centric mindset.
- Experience with project management methodology, and task prioritization
- Experience with SQL, build visualization, and Data Studio

**Habits and Traits we are looking for**:

- Proactivity, and a tendency to action
- Attention to detail & resourcefulness
- Highly organized and independent
- Highly Communicative & tenacious
- Problem-solving mindset; always looking for ways to work around obstacles, and operatong under little oversight
- Comfortability working under stress and tight deadlines

**What it’s like to work at Darkroom**:
We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

- Unlimited Vacation Policy, and Holidays: Rebooting is one of the most important parts of growth and 10 holidays throughout the year to keep you recharged and sharp.
- Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in LA, The Bay Area, New York, Philly, Lisbon, and Eastern Europe.
- Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

  • Financial Operations Associate

    3 semanas atrás

    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Teleperformance is a global leader in customer experience management, providing tailored solutions to clients around the world.We are seeking an experienced Financial Operations Associate to join our team in the French market. This role offers a unique opportunity for someone with strong finance and accounting skills to grow their career in a dynamic...

  • Data Platforms Senior Associate

    6 meses atrás

    Lisboa, Portugal Amgen Tempo inteiro

    **HOW MIGHT YOU DEFY IMAGINATION?** Our ACCP Office is located at Maleo - Sete Rios, Av. José Malhoa 19, 1070-040 Lisbon, in the vibrant city center of Lisbon. If you feel like you are part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s...

  • Business Operations Associate

    6 meses atrás

    Lisboa, Portugal KIT-AR Tempo inteiro

    We are looking for an enthusiastic and highly driven individual aiming at thriving in a challenging early-stage startup environment. As a Business Operations Associate you will help the Operations Manager in planning and executing our Operations Roadmap, which ensures that standard operating procedures throughout the company reflect the firm's goals and...

  • Patient Data Management Senior Associate

    6 meses atrás

    Lisboa, Portugal Amgen Tempo inteiro

    **HOW MIGHT YOU DEFY IMAGINATION?** Our ACCP Office is located at Maleo - Sete Rios, Av. José Malhoa 19, 1070-040 Lisbon, in the vibrant city center of Lisbon. If you feel like you are part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s...

  • Master Data Associate Specialist

    6 meses atrás

    Lisboa, Portugal Organon Tempo inteiro

    For our Lisbon site we are currently recruiting: **Master Data Associate Specialist (VMD & CMD)** The Master Data Associate Specialist will be a key contributor in standing up Vendor & Customer Master Data in the Center. You will contribute to ensure all CMD & VMD processes and transactions comply with accounting standards, policies, SOX and statutory...

  • Master Data Associate Specialist

    6 meses atrás

    Lisboa, Portugal Organon Tempo inteiro

    For our Lisbon site we are currently recruiting: **Master Data Associate Specialist (VMD & CMD)** The Master Data Associate Specialist will be a key contributor in standing up Vendor & Customer Master Data in the Center. You will contribute to ensure all CMD & VMD processes and transactions comply with accounting standards, policies, SOX and statutory...

  • Data Management Associate

    1 semana atrás

    Lisboa, Lisboa, Portugal Sixt Portugal Tempo inteiro

    Job Title: Data Management AssociateAbout the Role:As a Data Management Associate at Sixt Portugal, you will play a vital role in ensuring the accuracy and completeness of our company's data. This is an excellent opportunity for someone who enjoys working with numbers and data, and is looking to join a dynamic team.Responsibilities:* Maintain and update data...

  • Sales Operations Associate

    6 meses atrás

    Lisboa, Portugal Arrow Electronics, Inc. Tempo inteiro

    **Position**: Sales Operations Associate Arrow's enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world's leading technology manufacturers...

  • Guest Operations Associate

    3 semanas atrás

    Lisboa, Lisboa, Portugal Blueground Tempo inteiro

    At Blueground, we're driven by a vision to make people feel at home wherever they choose to live. This means ensuring our guests have the peace of mind, flexibility, and confidence they need to explore life's latest adventures.We've grown significantly since our founding in 2013, with over $258m+ in funding secured to date. Our goal is ambitious – we aim...

  • Operational Effectiveness Associate

    2 meses atrás

    Lisboa, Lisboa, Portugal IQVIA Tempo inteiro

    The Associate Operations Effectiveness Manager plays a crucial role in supporting the development of the operations function at IQVIA Medical Communications (IMC).An experienced Associate Operations Effectiveness Manager is needed to support the day-to-day operations of the IMC Team. The ideal candidate will have at least 3 - 5 years' experience in an...

  • Operations Strategy Associate Manager

    6 meses atrás

    Lisboa, Portugal Indie Campers Tempo inteiro

    **ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform,...

  • Financial Operations Associate

    3 semanas atrás

    Lisboa, Lisboa, Portugal Pagerduty, Inc. Tempo inteiro

    About the RolePagerDuty, Inc., a global leader in digital operations management, is seeking an experienced Financial Operations Associate to support the scaling of our global accounts payable function. This role will facilitate efficient and accurate payment processes, ensuring timely payments and maintaining control over expenses.Key ResponsibilitiesProcess...

  • HR Operations Associate

    3 meses atrás

    Lisboa, Portugal Sovos Compliance Tempo inteiro

    **Build your future with Sovos.** If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than...

  • Associate R&d Business Operations

    4 meses atrás

    Lisboa, Portugal Amgen Tempo inteiro

    **ASSOCIATE R&D BUSINESS OPERATIONS** **LIVE** **WHAT YOU WILL DO** Amgen’s Research and Development (R&D) Business Operations organization addresses complex business challenges with outstanding people, tools, and processes. The team delivers on key initiatives and capabilities to support R&D. The associate in Transactional Finance is responsible for...

  • Strategy & Operations Senior Associate

    6 meses atrás

    Lisboa, Portugal Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Clinical Research Associate

    2 semanas atrás

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Senior CRA Role OverviewWe are seeking a highly skilled and experienced Senior Clinical Research Associate to join our rapidly growing Clinical Operations team in Portugal. This exciting opportunity is ideal for a motivated professional looking to take their career to the next level.About the Role:The successful candidate will be responsible for monitoring...

  • Global Healthcare Operations Associate

    1 semana atrás

    Lisboa, Lisboa, Portugal Haleon Tempo inteiro

    About HaleonHaleon is a new world-leading consumer healthcare company. We are shaped by all of us, together improving everyday health for millions of people. Our global portfolio of category-leading brands includes Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum.Our CultureWe believe in creating an inclusive environment that celebrates...

  • Process Associate

    4 semanas atrás

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the RoleWe are seeking a highly skilled Process Associate to join our team in Lisbon, Portugal. As a key member of our sales operations team, you will play a critical role in driving growth and revenue for our clients.

  • Product Lifecycle Data Operations Manager

    4 semanas atrás

    Lisboa, Lisboa, Portugal Bose Tempo inteiro

    OverviewThe Product Lifecycle Data Operations Manager at Bose will oversee the health of day-to-day operations, ensuring Service Level Agreements are met and Key Performance Indicators are closely monitored. This role requires a strong background in data management and governance, as well as supervision and support for a team of data specialists.Key...

  • Operations Associate

    3 semanas atrás

    Lisboa, Portugal Guestready Tempo inteiro

    About Us GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights sold,...