Incident and Complaint Management

At Winning Consulting we are looking for an Incident and Complaint Management to join the project of an important multinational company in the technology sector in Lisbon.Responsabilities: Monitor and improve the overall Incident and Complaint Management Performance in a multiprovider environment. Through reporting and analysis, pinpoint inconsistencies and...

Referência 13226_Incident and Complaint Manager_Lisboa **Descrição**: N/A **Perfil**: - At least 2 years of professional experience in incident and complaint management; - Strong verbal and written communication skills; - Advanced proficiency in English language; - Ability to effectively communicate and coordinate with others; - Familiarity with...

**ABOUT US** Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. We have a global fleet of over 3,000 vehicles. In addition, our...

Referência 12097_Major Incident Management_Lisbon **Descrição**: Service Manager **Perfil**: We are looking for Major Incident Management to integrate a project in Lisbon. - 2/3 years experience in incident management; - ITIL Foundation v3/v4 Certification; - Good level of English. Nice to have: IT Service Management (ITSM) ServiceNow; - Communication...

About Us: Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon. Responsibilities will include: Process port-in requests accurately and in a timely manner. Continuous follow-up and communication with customers/partners. Proactively dealing with...

About Us: Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon. Responsibilities will include: Process port-in requests accurately and in a timely manner. Continuous follow-up and communication with customers/partners. Proactively dealing with...

About Us: Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon.Responsibilities will include:Process port-in requests accurately and in a timely manner.Continuous follow-up and communication with customers/partners.Proactively dealing with customer...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Incident and Escalation Manager who is ready to join our mission in creating a #CyberFit futureIn this role you will...

Would you like to be part of a company that encourages your growth and professional development and that invests in its Customer Service and Service Quality area?This project is for youWe are looking for a new employee to support the Complaints Management team.Description: Receive and register the information related to each claim; Find the right solution...

**About Us**: Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon. **We are looking for individuals with the following qualifications and attributes**: Relevant education in Business Administration, Communication, or Customer Service; 1+ years’...

About Us:Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon.We are looking for individuals with the following qualifications and attributes: Relevant education in Business Administration, Communication, or Customer Service;1+ years' experience in...

About Us:Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon.We are looking for individuals with the following qualifications and attributes: Relevant education in Business Administration, Communication, or Customer Service;1+ years' experience in...

About Us:Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon.We are looking for individuals with the following qualifications and attributes: Relevant education in Business Administration, Communication, or Customer Service;1+ years' experience in...

About Us: Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon. Responsibilities will include: Process port-in requests accurately and in a timely manner.Continuous follow-up and communication with customers/partners.Proactively dealing with customer...

About Us: Lyca Mobile, a leading multinational telecommunications company, is expanding its team and currently seeking a dynamic Complaints & Portability Manager for Lisbon. Responsibilities will include: Process port-in requests accurately and in a timely manner.Continuous follow-up and communication with customers/partners.Proactively dealing with customer...

Would you like to be part of a company that encourages your growth and professional development and that invests in its Customer Service and Service Quality area? **This project is for you!** We are looking for a new employee to support the Complaints Management team. **Description**: - Receive and register the information related to each claim; - Find...

Referência 12094_Incident Manager_Lisbon **Descrição**: Service Manager **Perfil**: We are looking for Incident Manager to integrate a project in Lisbon. - Experience with major incident management and reporting; - Excellent communication skills with the Incident Process Owner; - Familiar with ITIL best practices. **Oferecemos**: - Personal...

Emprego > Infrastructure and Incident Manager Your connection with Aubay starts in the following lines: Aubay Portugal is a multinational French company, in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems. We have more than 150...

Would you like to be part of a company that encourages your growth and professional development and that invests in its Customer Service and Service Quality area? This project is for **you!** We are looking for a new employee to support the Complaints Management team. **Functions**: - Receive and register the information related to each claim; - Find the...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Incident and Escalation Manager who is ready to join our mission in creating a #CyberFit future! In this role you will...