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Complaints Manager
2 semanas atrás
This project is for you
We are looking for a new employee to support the Complaints Management team.
Description:
- Receive and register the information related to each claim;
- Find the right solution for each complaint, not only looking for customer satisfaction but also complying with company policies
- Other duties inherent to the role.
Requirements:
- Fluent in English;
- Motivation for customer support;
- High communication skills and empathy;
- Experience in complaints management (more than 9 months);
- Guidance for problem solving;
- Immediate availability.
Offer:
- Contract with Adecco RH;
- Base salary (950€) + Meal allowance (8.32€) in meal card;
- Hours from 9:00 am to 6:00 pm, Monday to Saturday (fixed day off on Sunday + 1 rotating day off);
- Opportunity for growth and professional development in a company that is expanding its customer support area and quality of service;
Tipo de oferta:
Período Integral, Integral/Full-time
Salário: 950,00€ ,00€ por mês
Benefícios:
- Cartão/Ticket refeição
Horário de trabalho:
- Período vespertino
- Turno de 8 horas
- Turno rotativo
Requisito de idioma flexível:
- Português Não Necessário
Tipos de pagamento complementares:
- Décimo terceiro salário
- Subsídio de Natal
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