Complaints Manager

2 semanas atrás


Lisboa, Lisboa, Portugal Adecco Recursos Humanos Tempo inteiro
Would you like to be part of a company that encourages your growth and professional development and that invests in its Customer Service and Service Quality area?

This project is for you
We are looking for a new employee to support the Complaints Management team.

Description:

  • Receive and register the information related to each claim;
  • Find the right solution for each complaint, not only looking for customer satisfaction but also complying with company policies
  • Other duties inherent to the role.

Requirements:

  • Fluent in English;
  • Motivation for customer support;
  • High communication skills and empathy;
  • Experience in complaints management (more than 9 months);
  • Guidance for problem solving;
  • Immediate availability.

Offer:

  • Contract with Adecco RH;
  • Base salary (950€) + Meal allowance (8.32€) in meal card;
  • Hours from 9:00 am to 6:00 pm, Monday to Saturday (fixed day off on Sunday + 1 rotating day off);
  • Opportunity for growth and professional development in a company that is expanding its customer support area and quality of service;

Tipo de oferta:
Período Integral, Integral/Full-time

Salário: 950,00€ ,00€ por mês

Benefícios:

  • Cartão/Ticket refeição

Horário de trabalho:

  • Período vespertino
  • Turno de 8 horas
  • Turno rotativo

Requisito de idioma flexível:

  • Português Não Necessário

Tipos de pagamento complementares:

  • Décimo terceiro salário
  • Subsídio de Natal


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