Ar Collection Analyst

2 semanas atrás

Lisboa, Portugal Talkdesk Tempo inteiro

At Talkdesk, we are courageous innovators focused on helping organizations around the world create better customer experiences. Our AI-powered cloud contact center solutions optimize our customers' most critical customer service processes. We are recognized as a Contact Center as a Service (CCaaS) leader by influential research organizations including Gartner. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint.

**Responsibilities**:

- Manages customer accounts to ensure collections are happening in a timely manner and that cash forecast targets are met
- Key liaison for:

- Cash Management: FCF forecasting collections insight
- Invoicing: Error resolution, credit reductions, and short pay elimination
- Performs analysis of collection practices and policies and develops recommendations
- Actively participate in monthly and quarterly close activities
- Reporting on key metrics
- Work with teams on process improvement initiatives
- Exercises independent judgment and discretion in matters of significance
- Analyze delinquent accounts and prepare reports on highest risk accounts including recommendations for resolution
- Negotiate payment programs with delinquent customers
- Maintains and keeps organized and accessible all company credit collection documentation

**Qualifications**:

- 3+ years of direct corporate collections and\or AR experience
- Knowledge of billing and collections procedures
- Exceptional organizational and analytical skills
- Strong communication and interpersonal skills
- Must have excellent negotiation and problem-solving skills
- Advanced MS Excel skills
- Experience working with NetSuite
- Ability to work accurately and efficiently under tight deadlines
- Effective time management; and ability to learn and maintain confidentiality

**_The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status._**:

  • Ar & Collection Specialist (M/F/D)

    Há 6 dias

    Lisboa, Lisboa, Portugal AnyDesk Software GmbH Tempo inteiro

    Produkt Job title City Department Job type AR & Collection Specialist (m/f/d) Lisbon, Portugal Finance Full-time Assistant to the Chief of Staff (m/f/d) Stuttgart, Germany C-Level Office Full-time Stuttgart, Germany Development Full-time Lisbon, Portugal Finance Full-time Customer Service Representative (m/f/d) Stuttgart, Germany Customer Experience...

  • Ar & Collection Specialist

    3 semanas atrás

    Lisboa, Portugal Buscojobs PT C2 Tempo inteiro

    Produkt Job title City Department Job type AR & Collection Specialist (m/f/d) Lisbon, Portugal Finance Full-time Assistant to the Chief of Staff (m/f/d) Stuttgart, Germany C-Level Office Full-time Stuttgart, Germany Development Full-time Lisbon, Portugal Finance Full-time Customer Service Representative (m/f/d) ...

  • Ar & Collection Specialist (M/F/d)

    2 semanas atrás

    Lisboa, Portugal AnyDesk Software GmbH Tempo inteiro

    Lisbon, Portugal Finance Full-time **About Us**: AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet. - **Join us in shaping the future of software technology!** **What we are looking for**: To...

  • Data Collection Analyst

    1 semana atrás

    Lisboa, Portugal VML Tempo inteiro

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

  • Order to Cash Analyst

    2 semanas atrás

    Lisboa, Portugal GIGROUP Tempo inteiro

    We are recruiting an Order to Cash analyst who will be responsible for processing AR transactions such as billing, posting customer payments, gathering and analyzing financial information and collections. **Duties and Responsibilities**: Ø Responsibility for activities assigned by the Collections Supervisor Ø Process A/R billings, adjustments, and write...

  • Ar & Collection Specialist (M/F/D)

    3 semanas atrás

    Lisboa, Portugal Anydesk Software Gmbh Tempo inteiro

    Produkt Job title City Department Job type AR & Collection Specialist (m/f/d) Lisbon, Portugal Finance Full-time Assistant to the Chief of Staff (m/f/d) Stuttgart, Germany C-Level Office Full-time Stuttgart, Germany Development Full-time Lisbon, Portugal Finance Full-time Customer Service Representative (m/f/d) ...

  • Collection Specialist

    Há 5 horas

    Lisboa, Portugal Anydesk Software Tempo inteiro

    Collection Specialist (m/f/d) Lisbon, Portugal Finance Full-time About UsAnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions.Today, AnyDesk builds a platform technology to reinvent the internet.Join us in shaping the future of software technology!What we are looking for:To...

  • Ar Specialist

    3 semanas atrás

    Lisboa, Portugal team.blue Global Tempo inteiro

    **Company Overview** We are a leading European online business services provider, dedicated to offering cutting-edge solutions to our diverse client base. With a strong focus on innovation and customer satisfaction, we are committed to expanding our product offerings and enhancing our market presence. **Position Overview** We are building a new Finance...

  • Ar & Collection Specialist (M/F/D)

    Há 6 dias

    Lisboa, Lisboa, Portugal Anydesk Software Gmbh Tempo inteiro

    Produkt Job title City Department Job type AR & Collection Specialist (m/f/d) Lisbon, Portugal Finance Full-time Assistant to the Chief of Staff (m/f/d) Stuttgart, Germany C-Level Office Full-time Stuttgart, Germany Development Full-time Lisbon, Portugal Finance Full-time Customer Service Representative (m/f/d) Stuttgart, Germany Customer...

  • AR Specialist

    Há 6 dias

    Lisboa, Lisboa, Portugal team Tempo inteiro

    Company Overview We are a leading European online business services provider, dedicated to offering cutting-edge solutions to our diverse client base. With a strong focus on innovation and customer satisfaction, we are committed to expanding our product offerings and enhancing our market presence. Position Overview We are building a new Finance...

  • Franchise Hotel

    3 semanas atrás

    Lisboa, Portugal Vignette Collection Tempo inteiro

    **About Us** A Vignette Collection é um grupo diversificado de hotéis de luxo com um novo foco, oferecendo aos hóspedes uma maneira mais autêntica e atenciosa de viajar. Criamos uma marca de coleção que oferece aos hóspedes e colaboradores uma nova escolha inspiradora. Colocando as pessoas no centro de tudo o que fazemos, para reformular a...

  • Franchise Hotel

    2 semanas atrás

    Lisboa, Portugal Vignette Collection Tempo inteiro

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** A Vignette Collection é um grupo diversificado de hotéis de luxo com um novo foco, oferecendo aos hóspedes uma...

  • Franchise Hotel

    2 meses atrás

    Lisboa, Portugal Vignette Collection Tempo inteiro

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** A Vignette Collection é um grupo diversificado de hotéis de luxo com um novo foco, oferecendo aos hóspedes uma...

  • Franchise Hotel

    Há 7 dias

    Lisboa, Portugal Vignette Collection Tempo inteiro

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** A Vignette Collection é um grupo diversificado de hotéis de luxo com um novo foco, oferecendo aos hóspedes uma...

  • Ar & Collection Specialist (M/F/D)

    Há 4 horas

    Lisboa, Portugal Anydesk Software Gmbh Tempo inteiro

    Produkt Job titleCityDepartmentJob typeAR & Collection Specialist (m/f/d)Lisbon, PortugalFinanceFull-timeAssistant to the Chief of Staff (m/f/d)Stuttgart, GermanyC-Level OfficeFull-timeStuttgart, GermanyDevelopmentFull-timeLisbon, PortugalFinanceFull-timeCustomer Service Representative (m/f/d)Stuttgart, GermanyCustomer ExperienceFull-timeTampa, United...

  • Data Analyst

    2 meses atrás

    Lisboa, Portugal Winprovit Tempo inteiro

    We have a challenge for you Data Analyst - Hibrid Work - Telecommunications Sector What we are looking for: - Higher education Engineering and similar; - Collection, processing and analysis of data; - Analysis and evaluation of the quality of the data and the information contained therein; - Construction of business support reports or dashboards (in Power...

  • Finance Analyst

    2 meses atrás

    Lisboa, Portugal HAYS Tempo inteiro

    Multinacional Company | Finance Analyst | Temporary project | - Join us! Your new company Renowned multinational in the retail area wants to recruit a Finance Analyst (M/F/d) for its team in Portugal. Do you have experience in the financial field? This is the right project for you! Your new role Carry out billing, collection and reporting activities...

  • Web Analyst

    Há 4 horas

    Lisboa, Portugal Autods Ltd. Tempo inteiro

    AutoDS is seeking a skilled and experienced Web Analyst to join our dynamic marketing team. The ideal candidate will have a strong background in web analytics, with professional experience analyzing digital data to drive strategic decisions and improvements. As a Web Analyst, you will be responsible for the collection, analysis, and interpretation of web...

  • Franchise Hotel

    Há 6 dias

    Lisboa, Lisboa, Portugal Vignette Collection Tempo inteiro

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.About UsA Vignette Collection é um grupo diversificado de hotéis de luxo com um novo foco, oferecendo aos hóspedes uma maneira mais...

  • Credit And Collections Analyst

    Há 6 dias

    Lisboa, Lisboa, Portugal Robert Walters Plc Tempo inteiro

    Tipo de contrato: FULL_TIMEEspecialização: Contabilidade e FinançasÁrea: ControloIndústria: TelecomunicaçõesSalário: NegotiableTipo de trabalho: HíbridoNível de experiência: EstagiárioLocalização: LisboaFULL_TIME Consultor: Madalena FigueiredoReferência da vaga: /001Data postada: 20 de Maio de 2024lisboa accounting-finance/controlo...