IT Technician

Há 16 horas


Lisboa, Portugal Testronic Sp. z o.o. Tempo inteiro

IT Technician
- Lisbon, Portugal
We are currently seeking an exceptional IT Support Technician for our Lisbon QA Testing Facility.

This is an exciting new role in a recently opened location supporting our friendly, focused and talented young team.

**ABOUT US**

Testronic Laboratories provide world-class testing, localisation and quality assurance services to the games industry worldwide
- our teams ensure that players around the globe get an excellent user experience in game play and interaction.

**DUTIES AND RESPONSIBILITIES**
- Responsibility for the Lisbon Service Desk and the efficient and timely delivery of 1st/2nd line

IT support to the QA testing teams
- Provisioning of testing equipment to QA projects in a timely manner
- Day to administration of local servers, systems and network devices
- Implementation of global policies defined by the IT Director and Head of InfoSec
- IT Procurement for this facility
- Negotiation and maintenance of vendor and consultant contracts and service agreements
- Maintain complete, detailed documentation of all services and systems
- Managing and auditing of all IT assets in the facility
- Vulnerability scanning and patching of endpoints
- Addressing security events raised by the SIEM solution

**SKILLS AND QUALIFICATIONS**
- A Bachelor or Master’s degree in Computer Science, Information Management Systems, or

related technical field
- 1+ years prior IT support experience
- Ability to multitask and support various groups of users
- Excellent analytical and problem-solving skills
- Ability to work to tight deadlines and within constraints
- Team player - working effectively as part of local and global IT teams
- Essential technical skills;
- Current server, PC and mobile hardware
- Good understanding of the principles of networking, and related technologies and

hardware
- Industry recognized qualifications in IT hardware support - CompTIA A+ or

equivalent
- Operating Systems (Windows10, OSX, iOS, Android)
- Excellent understanding of basic Active Directory management - User and Groups
- PC image deployment technologies
- Encryption technologies e.g. Bitlocker
- Desirable skills and experience;
- Gaming/Media Industry Experience - development, testing, publishing; handling

confidential data

**OUR VALUES**

Our mission is to truly understand our partners and their customers so that we help create entertainment experiences that exceed expectations.

We’re gamers ourselves, and genuinely become invested in our partner’s products. We feel a part of their team and take great joy in knowing they don’t have to worry when we are on the job.

Our people are at the heart of what we do, and we are always looking for ways to engage and support their growth and success.

If this sounds like the opportunity you've been searching for, we'd love to hear from you


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