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Customer Service Specialist with Dutch/english
3 semanas atrás
**Hallo beste kandidaat,**
Are you looking for your next adventure abroad? What about moving to Portugal?
As a result of the incredible growth of our client, we’re looking for bilingual speakers to join us and one of the world’s most well-known brands.
**To give customers a consistente path to a great experience, you will**:
- Maintain a positive, empathetic and professional attitude towards customers;
- Respond promptly to customer inquiries;
- Know the product/service well;
- Process customer requests and complains;
- Track, document and retrieve information in call tracking database;
- Increase customer loyalty by delivering a seamless experience.
**REQUIREMENTS**
**Our client is a great match if you**:
- Have a proficient or bilingual level of Dutch, and advanced level of English;
- Have 6 months - 1 year of customer service experience;
- Have call center experience;
- Are living in or willing to relocate to Portugal;
- Have flexibitity in terms of shifts;
- Have effective communication skills and customer care skills - ability to listen and understand the customers needs;
- Have strong computer navigation skills (you don’t need to be a pc nerd, don’t worry);
- Have good disposition to work in a customer service environment.
**OFFER**
**What’s in it for you?**
- An attractive local salary package;
- Relocation package;
- Paid training;
- Full-time employment contract;
- Vacation and Christmas bonuses - we want to say thank you on the happiest seasons of the year;
- Career path;
- An international work environment;
- Monthly performance bonuses.
**If this job is for you, apply**
**Tipo de oferta**: Integral/Full-time
Pagamento: 1 800,00€ - 2 100,00€ por mês
**Benefícios**:
- Cartão/Ticket refeição
Horário de trabalho:
- Turno de 8 horas
- Turno rotativo
Requisito de idioma flexível:
- Português Não Necessário
Tipos de pagamento complementares:
- Adicional nocturno
- Hora extra
- Subsídio de Natal
Data de início prevista: 06/05/2024
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