
Customer Support Specialist
2 semanas atrás
**Customer Support Specialist - Dutch**
We are looking for Customer Support Specialists for one of the leading global information technology consulting and business process services company based in Porto, Portugal.
As a Customer Support Specialist, you will be responsible with the following:
- Log incidents accurately and document all call information according to standard operating procedures
- Implement knowledge acquired during training to research, identify, escalate and resolve consumer queries and complaints
- Ensure adherence to rules to resolve query and ensure standard operating procedure is followed
- Keep all company information which includes customer information confidential and secured
- Ensure compliance to all company policies and procedures
**Requirements**:
- 0-6 years of contact center experience
- Fluent in English and Dutch
- Good written and verbal skills
- Quick learner, patient, customer centric and pay attention to details
- Excellent data entry, typing skills and understanding of call center environment
- Basic knowledge of MS Office Tools: Word, Excel & Outlook
- Ability to de-escalate calls and handle high profile escalations
**We offer**:
- Determined 1-year contract with the possibility of extension
- Fantastic opportunity to work and develop your career in one of the leading international outsourcing companies in a unique and fast-paced working environment
- Professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills)
- Attractive compensation and employer-provided relocation package.
- Modern, spacious office with good connection to the city centre (metro) and necessary infrastructure around.
**Job Types**: Full-time, Temporary, Contract, Permanent
Contract length: 12 months
**Salary**: 1,300.00€ - 1,600.00€ per month
Ability to commute/relocate:
- Porto, Distrito do Porto: Reliably commute or willing to relocate with an employer-provided relocation package (required)
-
Customer Support Specialist
1 dia atrás
Porto, Porto, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiroAbout the RoleWe are seeking a highly skilled and fluent German speaking customer support specialist to join our dynamic team in Porto. As a key member of our support team, you will be responsible for providing exceptional customer service to German-speaking users via email, chat, or phone.
-
Portuguese Customer Support Specialist
Há 4 dias
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAt Buscojobs Portugal, we are seeking a highly skilled and dedicated Portuguese Customer Support Specialist to join our team. This role offers an exciting opportunity to provide exceptional customer service and support to our clients.About the RoleThe ideal candidate will be fluent in Portuguese (C2 level) and possess strong communication skills, both...
-
Czech Customer Support Specialist
Há 3 dias
Porto, Porto, Portugal TN Portugal Tempo inteiroCustomer Support Team Member NeededAbout the JobWe are looking for a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal.The successful candidate will have a strong background in customer service, excellent communication skills, and experience working in a multicultural environment.ResponsibilitiesSupport customers by answering...
-
Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Samaipata Tempo inteiroOperations · Porto, Portugal Customer Support SpecialistJoin our office in Maia, Porto We are Manufacturing the FutureGeomiq is a London based start up, dedicated to revolutionising conventional manufacturing by offering engineers worldwide instant access to reliable production methods through our digital platform.As the UK's leading Digital Manufacturing...
-
Customer Support Specialist
Há 5 dias
Porto, Porto, Portugal Tn Portugal Tempo inteiroWe are seeking a highly skilled Customer Support Specialist to join our team in Portugal. The successful candidate will be responsible for providing top-notch support to French-speaking clients, assisting with their inquiries, troubleshooting issues, and ensuring a seamless experience.Key Responsibilities:Customer Support: Provide professional and timely...
-
Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Samaipata Tempo inteiroOperations · Porto, PortugalCustomer Support SpecialistJoin our office in Maia, PortoWe are Manufacturing the FutureGeomiq is a London based start up, dedicated to revolutionising conventional manufacturing by offering engineers worldwide instant access to reliable production methods through our digital platform. As the UK's leading Digital Manufacturing...
-
Junior Customer Support Specialist
4 semanas atrás
Porto, Porto, Portugal Ls Retail Tempo inteiroAre you newly graduated and passionate about providing exceptional technical support services?Do you have interest in Retail or ERP systems like Microsoft Dynamics Business Central?Join us at LS Retail as a Customer Support Specialist, where you'll play a key role in delivering exceptional online technical support to customers.The service is offered to our...
-
Customer Support Specialist
Há 7 dias
Porto, Porto, Portugal TN Portugal Tempo inteiroWe're a global technology and services leader that powers the brands of the future.Our mission is to deliver world-class customer experiences, and we're looking for talented individuals like you to help us achieve it.As a Customer Support Specialist, you'll be the face of our company, ensuring that our customers receive exceptional service and support. Your...
-
Global Customer Support Specialist
Há 3 dias
Porto, Porto, Portugal TN Portugal Tempo inteiroWe are looking for a talented Global Customer Support Specialist to join our team in Porto. In this role, you will be responsible for providing high-quality customer support and ensuring that our clients receive the best possible service.Key Requirements:Fluency in Spanish (written and spoken) and a strong command of English for internal...
-
French Speaking Customer Support Specialist
3 semanas atrás
Porto, Portugal Multilingual Jobs Worldwide Tempo inteiroFrench speaking customer support specialist in sunny Portugal! **Job details**: **Location** Porto **Job type** - Permanent**Discipline** - Customer Service**Reference** 32814 **Contact Name** Camille Breton **Job description**: French customer support specialist in Portugal - Porto We are now looking for a French speaker for our client in Porto,...
-
Customer Support Specialist
1 semana atrás
Porto, Porto, Portugal Host Wise Tempo inteiroJob Opening: Customer Support Specialist HOST WISE is a game-changing property management company in Portugal, driven by a passion for revolutionising the vacation rental and real estate investment sectors.We connect property owners, real estate investors, tourists, and digital nomads from all corners of the world.Lightning-fast Growth StartUp, we closed...
-
Porto, Porto, Portugal Teleperformance Portugal Tempo inteiroJob Summary: We are seeking a skilled Pharmaceutical Customer Support Specialist to join our team in Lisbon or Porto. As a key member of our client's support team, you will provide top-notch customer service and support to customers from all over Europe.Responsibilities:Provide accurate and timely responses to customer inquiries via phone and emailProcess...
-
Customer Support Specialist
3 semanas atrás
Porto, Porto, Portugal Samaipata Tempo inteiro.Operations · Porto, PortugalCustomer Support SpecialistJoin our office in Maia, PortoWe are Manufacturing the FutureGeomiq is a London based start up, dedicated to revolutionising conventional manufacturing by offering engineers worldwide instant access to reliable production methods through our digital platform.As the UK's leading Digital Manufacturing...
-
German Customer Support Specialist In Portugal
4 semanas atrás
Porto, Porto, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:German Customer Support Specialist in Portugal (Remote), PortoClient:Cross Border TalentsLocation:Porto, PortugalJob Category:OtherEU work permit required:YesJob Reference:561a66ec0220Job Views:7Posted:23.01.2025Expiry Date:09.03.2025Job Description:Advance Your Career with UsWe're searching for an enthusiastic...
-
Porto, Porto, Portugal TN Portugal Tempo inteiroCross Border Talents is seeking a highly skilled German Language Customer Support Specialist to join our team in Porto, Portugal. As a customer support specialist, you will be responsible for providing exceptional customer service to clients via various communication channels.About the Role:This is an exciting opportunity for a motivated and detail-oriented...
-
Porto, Porto, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:German Customer Support Specialist in Portugal (Remote), PortoClient:Cross Border TalentsLocation:Porto, PortugalJob Category:OtherEU work permit required:YesJob Reference:561a66ec0220Job Views:7Posted:23.01.2025Expiry Date:09.03.2025Job Description:Advance Your Career with Us We're searching for an enthusiastic...
-
Customer Support Specialist
3 semanas atrás
Porto, Porto, Portugal Geomiq Tempo inteiro.We are Manufacturing the FutureGeomiq is a London based start up, dedicated to revolutionising conventional manufacturing by offering engineers worldwide instant access to reliable production methods through our digital platform.As the UK's leading Digital Manufacturing Marketplace, we provide an innovative B2B MaaS (Manufacturing as a Service) solution...
-
Customer Support Specialist
1 semana atrás
Porto, Porto, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Customer Support Specialist (all genders) German Speaker, Porto DistrictClient: TeamViewerLocation: Porto DistrictJob Category: OtherEU work permit required: YesJob Reference: c656f807d96dJob Views: 55Posted: 03.03.2025Expiry Date: 17.04.2025Job Description:ResponsibilitiesSupport our existing customers with their...
-
Porto, Porto, Portugal Tn Portugal Tempo inteiroJob OverviewWe are looking for a highly motivated individual with excellent communication skills to fill the role of German Speaking Customer Support Specialist. This position offers an exciting opportunity to work with a diverse group of customers and contribute to the success of our company.
-
German Customer Support Specialist In Porto
1 semana atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroGerman Customer Support Specialist in Porto (German B2 Level)EUR 30000 - 40000Kickstart Your Career as a Customer Success Specialist Join a team that thrives on creativity, collaboration, and adaptability in a fast-paced, dynamic setting. This could be the perfect next step in your professional journeyAbout Us: We are dedicated to delivering exceptional...