Customer Advisor
3 meses atrás
**Experience the power of a game-changing career**
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a **Customer Technical Advisor in Portugal,** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
**Career growth and personal development**
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
**What you will do in this role**
As a Customer Technical Advisor, you will:
- Aim for the highest Customer Satisfaction Survey scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness
- Delivery of high-caliber Customer Service on post-sales requests (delivery, warranties, refunds.
- Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction.
- Achieve sales goals set up every quarter while providing an excellent customer experience.
- Logging and following up on orders or requests.
- Capturing all required data elements in CRM as required by clients, policies, and products.
**Your qualifications**
Concentrix is a great match if you:
- Are proficient or bilingual in French and English (B2)
- Have excellent communication skills coupled with empathy and team spirit
- Have the ability to adapt to unplanned situations in a methodical and organized way
- Strong customer service-oriented skills;
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
**What’s in it for you**
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Work From Home in Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
**Experience the best version of you**
**Concentrix is an equal-opportunity employer**
**Eligibility to work**
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.
**#frenchsouthpt**
Type d'emploi : Temps plein
Langue:
- Français et Anglais (Requis)
-
Customer Advisor
3 meses atrás
Distrito de Coimbra, Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
-
Customer Service Representative
3 meses atrás
Distrito de Beja, Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
-
Beja, Portugal City Job Offers Tempo inteiroGerman-speaking Customer Advisor in Athens Are you a troubleshooting person and your language is German?We offer you an exciting position with great benefits and career opportunities in sunny Greece.German-speaking Customer Advisor in Athens We are looking for German speakers to provide high-quality customer service for a leader in secure payments...
-
Customer Service Representative
3 meses atrás
Distrito de Bragança, Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
-
Customer Service Representative
3 meses atrás
Distrito de Braga, Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
-
Customer Service Representative
3 meses atrás
Distrito de Castelo Branco, Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
-
Client Advisor Eci Porto
6 meses atrás
Vila Nova de Gaia, Portugal Diesel Tempo inteiro**Client Advisor ECI Porto**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide...
-
Social Media Support Agent
3 meses atrás
Distrito de Braga, Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
-
Client Advisor Eci Gaia Porto
5 meses atrás
Vila Nova de Gaia, Portugal Diesel Tempo inteiro**Client Advisor ECI Gaia Porto**: For our store in **ECI Gaia Porto **we're looking for an experienced and motivated Client Advisor to cover a maternity leave. **You fit with this position if you’re** - Caring, authentic, passionate trusted client advisor: an intuitive sales associate with a passion for style. - A powerful communicator, handling clients...
-
Niche Brands Beauty Advisor
6 meses atrás
Vila Nova de Gaia, Portugal Puig Tempo inteiroPuig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders. The Opportunity The Niche Brands Client Advisor is a...
-
Legal Director | Global Strategic Advisor
3 semanas atrás
Paço de Arcos, Lisboa, Portugal Acolad Tempo inteiro{"Main Responsibilities":"Legal Strategy & GuidanceProvide legal counsel and guidance to the executive team on a wide range of legal issues, including corporate governance, compliance, contracts, litigation, and risk management.Anticipate and identify legal risks; develop strategies to address and mitigate them.Develop and implement an internal AI governance...
-
Airbus Atlantic Portugal
3 semanas atrás
Vila Nova de Famalicão, Portugal Airbus Atlantic Tempo inteiro**We offer you the opportunity to work at **Airbus Atlantic **, world-class champion with a global footprint, World No.1 in pilot seats, No.2 in aerostructures, and in the Top 3 for premium passenger seats. **Airbus Atlantic Portugal **is currently recruiting for its site in Santo Tirso - Porto. The **Accounting Manager **will be responsible for performing,...
-
Airbus Atlantic Portugal
2 semanas atrás
Vila Nova de Famalicão, Portugal Airbus Atlantic Tempo inteiroJob Description: We offer you the opportunity to work at Airbus Atlantic , world-class champion with a global footprint, World No.1 in pilot seats, No.2 in aerostructures, and in the Top 3 for premium passenger seats. Airbus Atlantic Portugal is currently recruiting for its site in Santo Tirso - Porto. The Accounting Manager will be responsible for...
-
Head of Health, Safety, Environment
4 semanas atrás
Macedo de Cavaleiros, Portugal pladis Foods Limited Tempo inteiroHead of Health, Safety, Environment & Security, UK&IWant to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.As proud bakers and chocolatiers and custodians of iconic global brands,...
-
Head Of Health, Safety, Environment
Há 1 mês
Macedo de Cavaleiros, Portugal Pladis Foods Limited Tempo inteiroHead of Health, Safety, Environment & Security, UK&IWant to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.As proud bakers and chocolatiers and custodians of iconic global brands, we...
-
Head Of Health, Safety, Environment
Há 1 mês
Macedo de Cavaleiros, Portugal Pladis Foods Limited Tempo inteiroHead of Health, Safety, Environment & Security, UK&IWant to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.As proud bakers and chocolatiers and custodians of iconic global brands, we...
-
Head Of Health, Safety, Environment
Há 1 mês
Macedo de Cavaleiros, Portugal Pladis Foods Limited Tempo inteiroHead of Health, Safety, Environment & Security, UK&I Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.As proud bakers and chocolatiers and custodians of iconic global brands,...